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- Tasks: Lead a dynamic team to deliver exceptional client service and drive results.
- Company: Join Aon, a leading corporate risk advisor and insurance broker.
- Benefits: Enjoy a competitive salary, flexible working, and global wellbeing days.
- Why this job: Make a real impact while growing your career in a vibrant team culture.
- Qualifications: Proven leadership skills and a strong understanding of the insurance market.
- Other info: Embrace an inclusive workplace that values your authentic self.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you ready to lead, inspire, and make a real impact? Are you looking for the chance to build a career at a leading Corporate risk advisor and insurance broker? Then we have a great opportunity for you! We’re looking for a passionate Line Manager to join our Corporate team—a role where your leadership will shape the future of client service and team success.
Aon is currently recruiting for a Client Service Manager to join our team in Birmingham. This role is a hybrid role - office and home-based working. The Client Service Manager is responsible for coordinating and managing the provision of service to their clients and their teams’ clients, drawing upon designated service teams and specialist resources as well as managing a team of Client Service Advisors.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Key Responsibilities- Reporting to the Head of Office, you will guide a talented team of Client Service Advisers and Specialists, driving high standards and delivering exceptional service to our valued clients.
- Oversee key client renewals in conjunction with the Client Managers / Client Directors, ensure service levels exceed expectations, and keep your team ahead with targeted training and smart working practices.
- Be the go-to person, a role model who leads by example, supports development, and ensures succession plans are always in place.
- Identify and introduce Aon’s products and services to meet the client’s needs and understand and communicate each Client’s business issues and needs to the service team and other parts of Aon.
- Build client relationships with key decision-makers.
- Assist the Client Directors and Client Managers to identify and seize revenue opportunities, champion new products, and be at the heart of our growth stories.
- Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
- Proven leadership skills—able to inspire, resolve challenges, and drive results.
- Excellent communication, influencing, and listening abilities.
- Adaptability, focus, and self-discipline.
- A deep understanding of the insurance market and strong technical knowledge across major and pecuniary classes.
- Experience managing large, corporate insurance risks is desirable.
- An effective communicator and presenter.
- The chance to make a tangible difference for clients and colleagues.
- A vibrant, supportive team culture.
- Opportunities for professional growth and development.
- The platform to showcase your expertise and drive innovation.
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment allows you to manage your wellbeing and work‑life balance, ensuring you can be your best self at Aon. All colleagues enjoy two “Global Wellbeing Days” each year to focus on yourself. We offer a variety of working style solutions. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.
Equal Employment OpportunityAon is proud to be an equal opportunity workplace and provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Client Service Manager- Team Leader Corporate Insurance in Birmingham employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Manager- Team Leader Corporate Insurance in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Client Service Manager role.
✨Tip Number 2
Prepare for those interviews by researching Aon and its corporate culture. Understand their values and how you can contribute to their mission of making better decisions. Tailor your responses to show how your leadership style aligns with their goals.
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss specific examples of how you've led teams to success in the past. Highlight your communication skills and adaptability—these are key for a Client Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Aon and being part of their vibrant team culture.
We think you need these skills to ace Client Service Manager- Team Leader Corporate Insurance in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight your proven leadership skills. We want to see how you've inspired teams and driven results in previous roles. Share specific examples that demonstrate your ability to lead by example and support team development.
Tailor Your Application: Take the time to tailor your application to the Client Service Manager role. Use the job description as a guide and align your experience with the key responsibilities and skills mentioned. This shows us that you understand what we're looking for and are genuinely interested in the position.
Communicate Clearly: Excellent communication is key in this role, so make sure your application reflects that. Be clear and concise in your writing, and don’t forget to showcase your influencing and listening abilities. We want to see how you can effectively communicate with clients and your team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Aon and our culture!
How to prepare for a job interview at Aon
✨Know Your Stuff
Make sure you have a solid understanding of the insurance market and Aon's products. Brush up on key terms and concepts related to corporate insurance, as well as any recent trends in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Client Service Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully managed a team or resolved challenges. Highlight your ability to drive results and support your team's development—this is what they'll be looking for!
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team culture and how they support each other. This not only shows your interest but also gives you a chance to demonstrate your excellent communication skills, which are crucial for this role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to make tough decisions or manage client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
