At a Glance
- Tasks: Support client management activities and deliver exceptional customer service.
- Company: Join Aon, a leading global professional services firm.
- Benefits: Permanent contract, competitive salary, professional qualifications, and well-being days.
- Why this job: Make a real impact in client management while developing your career.
- Qualifications: 112 UCAS points and strong communication skills required.
- Other info: Dynamic apprenticeship with excellent growth opportunities and supportive network.
Client Management Apprentice Programme
Start Date: September 2026
Application closing date: 25 February 2026
Locations: Birmingham, Farnborough, St Albans, Leeds/Manchester
Overview
Aon shapes decisions for the better to protect and enrich the lives of people around the world. When you join us, you’ll become empowered to make the same impact, as you explore ways of becoming a more relevant, connected and valued professional.
Hundreds of UK employers, from FTSE 100 companies to smaller firms, turn to our Retirement and Investment Business for advice in many areas of running a pension scheme. Your role will support senior team members in their client management activities, ensuring employer pension schemes are run efficiently and professionally. As a Client Management Apprentice, you will make an immediate impact by demonstrating a real passion for customer service and develop the skills needed to become a valued advisor to our clients.
What Your Day Could Look Like
- Supporting the delivery of client plans and project management
- Assisting in day‑to‑day retirement services, including drafting reports and newsletters for trustees
- Attending and planning face‑to‑face client meetings or conference calls, taking minutes and managing follow‑up actions
- Playing an active part in delivering client satisfaction, retention and profitability
- Carrying out administrative tasks contributing to the retirement and investment consulting process
- Inputting data accurately to maintain management information
Your Development
As an Aon Apprentice you will be enrolled onto our Development Programme, built around three core elements:
- Business learning – on‑the‑job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you join
- Centralised learning – UK apprentices complete an Aon induction, monthly webinars, business skills training and workshops; all designed to help you develop knowledge of Aon, build confidence and network across our business
- Professional qualifications – we will fully support you through the Level 4 Junior Management Consultant programme and, subject to criteria, the Level 6 Retirement Provision Pathway qualification with the Pensions Management Institute (PMI), including paid study leave and access to extensive study materials
Building Relationships
With Aon Business Leaders playing an active role in our development, you are encouraged to make the most of every networking opportunity. The early relationships you build will include:
- Your apprentice network – meet apprentices from all Aon areas of the UK, helping you navigate the business and grow a support network from day one
- Your mentor – an experienced colleague who can help you with career guidance and general queries
- Business seniors – many experienced colleagues will be actively interested and involved in your development
- The Early Careers Team – here to help smooth the way, open doors and advise you on developing your knowledge, skills and prospects
Your Career Beyond Your Apprenticeship
Once you complete the formal apprenticeship, you will continue to receive support at Aon. We expect you to be promotion‑ready within 24 months and will continue to grow your career at Aon. You will also be able to continue your studies within the Junior Management Consultant career path and explore different career paths. After your 18‑month apprenticeship, your training and development continues as you take on more client responsibilities.
Entry Requirements
- 112 UCAS points from your top 3 A Levels (or equivalent) or 280 UCAS points for exams sat prior to 2017 (excluding General Studies) – i.e. BCC
- Five grade 9‑4 GCSEs including Maths and English (A*‑C GCSEs for exams studied prior to 2020)
What We Are Looking For
- Motivation and ambition – articulate why you want to join the Client Management Apprenticeship
- Passion for delivering excellent client service – understand the importance of building meaningful client relationships
- Curious, enthusiastic and highly motivated to find solutions and work as part of a team
- Strong communication skills, both written and verbal, with the ability to adapt your style for different groups of people
Right to Work
Our apprentices are on permanent contracts from day one. We welcome applications from candidates who have their own right to work within the UK, including pre‑settled or settled status from the EU Settlement Scheme or a pending decision.
Aon UK Apprentice Recruitment: What to Expect
- Application Review – we process applications on a rolling basis, moving candidates forward as they complete each stage.
- Video Interview – you’ll have up to 10 days (240 hours) from receiving your invitation to record and submit your video interview.
- Assessment Centres – held in person at the Aon office closest to the location you applied for; selection is based on performance in the video interview.
- Travel reimbursement – reasonable travel costs are reimbursed; flights and hotels are covered only if agreed in advance.
How We Support Our Colleagues
We encourage a diverse workforce and provide a comprehensive benefits package. All colleagues enjoy two “Global Wellbeing Days” each year to focus on personal wellbeing. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Equal Employment Opportunity Statement
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, or any other legally protected status. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. If you require any reasonable accommodations or adjustments, please contact apprentices@aon.co.uk and a member of the UK Early Careers team will contact you.
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Aon Apprenticeship Programme - Client Management - Wealth Solutions 2026 employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aon Apprenticeship Programme - Client Management - Wealth Solutions 2026
✨Tip Number 1
Get to know Aon and the Client Management role inside out! Research the company values and the specifics of the apprenticeship. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for your video interview by rehearsing common questions and recording yourself. This way, you can refine your answers and get comfortable speaking on camera.
✨Tip Number 3
Network like a pro! Connect with current apprentices or employees at Aon on LinkedIn. They can provide insider tips and might even give you a heads-up about what to expect during the selection process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Aon family and ready to make an impact!
We think you need these skills to ace Aon Apprenticeship Programme - Client Management - Wealth Solutions 2026
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for client management and why you’re excited about this apprenticeship.
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Management Apprentice role. Highlight any relevant experience or skills that align with what we’re looking for, like your customer service skills or teamwork abilities.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough check. Spelling and grammar mistakes can distract from your message, so take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Aon
✨Know Your Stuff
Before the interview, make sure you understand Aon's Client Management Apprenticeship Programme inside out. Familiarise yourself with their services, especially in Wealth Solutions. This will help you articulate why you're passionate about delivering excellent client service and how you can contribute to their goals.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, whether in school projects or part-time jobs. Tailor your examples to show how you can adapt your style for different audiences.
✨Demonstrate Your Motivation
Be ready to explain why you want to join the Client Management Apprenticeship. Think about what excites you about the role and how it aligns with your career aspirations. Showing genuine enthusiasm can set you apart from other candidates.
✨Prepare for the Assessment Centre
If you get invited to the assessment centre, treat it like a mini job trial. Be proactive in group activities, listen actively, and engage with others. Remember, they’re looking for team players who can contribute to client satisfaction and retention, so showcase your collaborative spirit!