At a Glance
- Tasks: Support clients with commercial insurance needs and build strong relationships.
- Company: Join Aon, a leader in the insurance industry with a focus on inclusivity.
- Benefits: Enjoy flexible working, comprehensive benefits, and two Global Wellbeing Days each year.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in commercial insurance and strong relationship management skills required.
- Other info: Endless career progression opportunities in a dynamic and agile workplace.
The predicted salary is between 36000 - 60000 £ per year.
Client Service Advisor – Commercial SME Insurance – Leeds
Do you have experience in handling commercial insurance requirements from a wide and varied portfolio of clients, Are you adept at building lasting working relationships with clients and insurers alike?
If so then we\’d love to hear from you in connection with this fantastic new Client Service Advisor role that will form part of our SME insurance team.
This is a hybrid role with the flexibility to work both virtually and from our Leeds City Centre office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Advisor your key responsibilities will include:
- Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How this opportunity is different
This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You\’ll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills and experience that will lead to success
- Commercial insurance experience required, ideally gained at an insurance broker
- Fully conversant with FCA principles, procedures and process
- Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability, Fleet and Combined
- Organised, with the ability to prioritise work, delivering accurately and on time
- Embrace change and react positively
- Proven relationship management skills
- Must work well in a team and collaborate with others
- Experience of using the acturis system
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Account Handler - SME Insurance employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - SME Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Aon or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your commercial insurance knowledge. Be ready to discuss specific cases where you've successfully managed client relationships or improved insurance programmes. We want to see your expertise shine!
✨Tip Number 3
Show off your personality! Aon values authenticity, so don’t be afraid to let your true self come through during interviews. Share your passion for client service and how you build lasting relationships with clients and insurers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to Aon's mission of better decisions.
We think you need these skills to ace Account Handler - SME Insurance
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your commercial insurance experience in your application. We want to see how you've handled various client portfolios and built relationships with insurers, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use the job description as a guide to showcase your relevant skills and experiences that align with what we’re looking for.
Be Authentic: At StudySmarter, we value authenticity. Let your personality shine through in your application. Share your passion for client service and how you can contribute to our inclusive team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Aon!
How to prepare for a job interview at Aon
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance, especially the major UK classes like Property, Liability, and Fleet. Being able to discuss these confidently will show that you're well-prepared and understand the industry.
✨Build Rapport
Since this role involves establishing relationships with clients and insurers, practice your interpersonal skills. Think of examples from your past experiences where you've successfully built lasting relationships, and be ready to share them during the interview.
✨Showcase Your Organisational Skills
Prepare to discuss how you prioritise tasks and manage your workload effectively. You might want to bring up specific tools or methods you use to stay organised, as this is crucial for delivering high-quality service to clients.
✨Embrace Change
Aon values adaptability, so be ready to talk about times when you've embraced change in your work environment. Highlight how you reacted positively to new challenges and what you learned from those experiences.