At a Glance
- Tasks: Manage a diverse portfolio of commercial clients and their unique insurance needs.
- Company: Join Aon, a global leader in insurance brokerage with a commitment to better decisions.
- Benefits: Enjoy hybrid work flexibility, comprehensive benefits, and two Global Wellbeing Days each year.
- Why this job: Experience a dynamic work environment with opportunities for professional growth and client engagement.
- Qualifications: Good communication skills and awareness of FCA principles; training provided for Acturis knowledge.
- Other info: Aon promotes an inclusive workplace and offers various working style solutions.
The predicted salary is between 28800 - 43200 £ per year.
Account Handler – Commercial Insurance, Glasgow
Do you thrive in a client-focused environment where delivering exceptional service is at the heart of everything you do?
Are you ready to apply your commercial insurance expertise with a global leader and take the next step in your career?
This hybrid role offers the flexibility to work both virtually and from our Glasgow office.
You’ll be managing a portfolio of commercial clients, each presenting distinct risk profiles and a broad mix of insurance needs. Working in a high-volume team within the commercial business sector, means engaging with a wide range of clients and challenges—making every day varied and rewarding.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
We deal with a wide variety of risks, managing a varied portfolio of clients with exposure to a wide variety of products.
- To work closely with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI\’s
- Develop and maintain strong relationships with Appointed Representatives to facilitate smooth brokerage operations
- Comply with regulatory and other standards as directed by line management
- Process and manage transactions, ensuring accuracy and compliance with company policies and industry regulations
- Work with internal teams to resolve issues and enhance service delivery
- Manage your own book of business, dealing with clients through the full renewal cycle to provide consistency of service
- Participate in continuous professional development
- Consider improvements in Client risk & insurance programme design
- Negotiate with insurers to secure renewal terms, process Mid Term adjustments and cover extensions when required and deal with day-to-day enquiries
- Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives
- Professionally represent Aon, demonstrating an understanding of Corporate objectives
How this opportunity is different
By joining Aon, you will become part of one of the world’s leading insurance brokers with offices all around the world. We offer a wide-ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK.
Skills and experience that will lead to success
- Good awareness of FCA principles and Aon’s own Principles and Procedures
- Good level of technical knowledge in all commercial risks
- Good communication skills
- Acturis knowledge preferred but not essential as training will be provided
- Very organised, with the ability to prioritise so work is delivered accurately and on time
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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2564588
Account Handler – Commercial Insurance, Glasgow
Do you thrive in a client-focused environment where delivering exceptional service is at the heart of everything you do?
Are you ready to apply your commercial insurance expertise with a global leader and take the next step in your career?
This hybrid role offers the flexibility to work both virtually and from our Glasgow office.
You’ll be managing a portfolio of commercial clients, each presenting distinct risk profiles and a broad mix of insurance needs. Working in a high-volume team within the commercial business sector, means engaging with a wide range of clients and challenges—making every day varied and rewarding.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
We deal with a wide variety of risks, managing a varied portfolio of clients with exposure to a wide variety of products.
- To work closely with Appointed Representatives to ensure the highest level of service to each assigned Client in line with the agreed Service Levels and KPI\’s
- Develop and maintain strong relationships with Appointed Representatives to facilitate smooth brokerage operations
- Comply with regulatory and other standards as directed by line management
- Process and manage transactions, ensuring accuracy and compliance with company policies and industry regulations
- Work with internal teams to resolve issues and enhance service delivery
- Manage your own book of business, dealing with clients through the full renewal cycle to provide consistency of service
- Participate in continuous professional development
- Consider improvements in Client risk & insurance programme design
- Negotiate with insurers to secure renewal terms, process Mid Term adjustments and cover extensions when required and deal with day-to-day enquiries
- Identify revenue development opportunities on allocated Client accounts and make recommendations to Appointed Representatives
- Professionally represent Aon, demonstrating an understanding of Corporate objectives
How this opportunity is different
By joining Aon, you will become part of one of the world’s leading insurance brokers with offices all around the world. We offer a wide-ranging benefits package and will recognise and support ways to balance your personal needs alongside the needs of our business. You will work closely with colleagues in our Glasgow office as well as those around the UK.
Skills and experience that will lead to success
- Good awareness of FCA principles and Aon’s own Principles and Procedures
- Good level of technical knowledge in all commercial risks
- Good communication skills
- Acturis knowledge preferred but not essential as training will be provided
- Very organised, with the ability to prioritise so work is delivered accurately and on time
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
#LI-JV2
#LI-HYBRID
#J-18808-Ljbffr
Account Handler - Commercial Insurance employer: Aon
Contact Detail:
Aon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Commercial Insurance
✨Tip Number 1
Familiarise yourself with the FCA principles and Aon's own procedures. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and regulatory standards, which is crucial for an Account Handler role.
✨Tip Number 2
Network with professionals in the commercial insurance sector, especially those who work at Aon or similar companies. Engaging with current employees can provide insights into the company culture and expectations, giving you an edge during the application process.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves negotiating renewal terms and adjustments with insurers. Consider role-playing scenarios with a friend or mentor to build confidence in your negotiation techniques.
✨Tip Number 4
Stay updated on industry trends and changes in commercial insurance. Being knowledgeable about current events and innovations in the field will show your passion and dedication, making you a more attractive candidate for the position.
We think you need these skills to ace Account Handler - Commercial Insurance
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Account Handler position. Tailor your application to highlight your relevant experience in commercial insurance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in client management and commercial insurance. Use specific examples to demonstrate your ability to manage a portfolio of clients and navigate various risk profiles.
Showcase Communication Skills: Since strong communication is essential for this role, ensure your application reflects your ability to build relationships and negotiate effectively. Consider including examples of successful client interactions or negotiations.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses Aon's values and mission. Mention how your skills align with their commitment to exceptional service and continuous professional development, making it clear why you want to join their team.
How to prepare for a job interview at Aon
✨Understand the Role
Make sure you have a solid grasp of what an Account Handler in Commercial Insurance does. Familiarise yourself with the key responsibilities, such as managing client portfolios and understanding various risk profiles. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since this role involves working closely with clients and Appointed Representatives, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated complex information in previous roles, and be ready to discuss how you would maintain strong relationships with clients.
✨Demonstrate Organisational Skills
Being organised is key in a high-volume team environment. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to share specific tools or methods you use to stay organised, especially when handling multiple client accounts.
✨Familiarise Yourself with FCA Principles
Having a good awareness of FCA principles is essential for this position. Brush up on these regulations and be ready to discuss how they apply to the role. This shows that you are not only knowledgeable but also committed to compliance and ethical standards in the insurance industry.