At a Glance
- Tasks: Support clients with high-quality service and manage documentation efficiently.
- Company: Join Aon, a leading corporate risk advisor and insurance broker.
- Benefits: Enjoy hybrid working, professional development, and a supportive team culture.
- Other info: Access to learning opportunities and a vibrant work environment.
- Why this job: Build strong client relationships and develop your career in corporate insurance.
- Qualifications: Experience in corporate insurance and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Do you enjoy building strong client relationships and delivering a consistently high level of service? Are you looking to build a long‑term career with a leading corporate risk advisor and insurance broker? Aon is currently recruiting a Client Service Advisor to join our Corporate team based in our Leeds Embankment office. This is a hybrid role, combining office and home‑based working, where you’ll play a key part in supporting the delivery of high‑quality, efficient and professional service to our clients.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Client Service Advisor is responsible for supporting the coordination and delivery of service to our clients, working closely with Client Managers, Client Directors and specialist teams to provide a high-quality, efficient and professional service across all aspects of the client lifecycle. The key responsibilities will include:
- Supporting the delivery of high-quality day-to-day service to a portfolio of Corporate clients, working closely with Client Managers and Client Directors.
- Preparing and processing documentation across the client lifecycle, including quotations, renewals, mid‑term adjustments, invoicing, and policy documentation, ensuring accuracy and timeliness.
- Responding promptly and professionally to client queries, issues and requests, escalating where appropriate and ensuring these are resolved to the client’s satisfaction.
- Maintaining accurate and up‑to‑date client and policy records in Aon’s systems, ensuring compliance with all relevant procedures and quality standards.
- Building and maintaining effective working relationships with key client contacts, insurers and internal stakeholders, acting as a reliable day‑to‑day point of contact.
- Working in accordance with the Aon UK Limited Risk Management Framework and policies, including completion of all mandatory training and active participation in the management of risks that may affect the business, interests or reputation of any Aon Group company.
How this opportunity is different
This role offers the opportunity to build a rewarding career in Corporate insurance and risk advisory, with exposure to complex and interesting clients. You’ll be part of a vibrant and supportive team culture where your contribution is genuinely valued and your development is actively encouraged. The role provides access to a wide range of learning and development opportunities, the flexibility of a hybrid working environment that supports work‑life balance and wellbeing, and a strong platform to develop your technical knowledge and client management skills.
Skills and experience that will lead to success
- Shown experience within a commercial or corporate insurance broking environment, including considerable exposure to complex and/or multinational insurance programmes.
- A consistent track record of delivering exceptional client service, with the ability to build and maintain senior level relationships and handle queries in a professional, proactive and solutions‑focused way.
- Well‑developed communication skills, both written and verbal, with the confidence to influence and negotiate with clients, insurers and internal stakeholders.
- Strong organisational skills and attention to detail, with the ability to manage competing priorities across a varied client portfolio.
- Progress towards professional qualifications is desirable, and support will be provided to continue your development.
Client Service Advisor - Corporate Insurance, Leeds employer: Aon PLC.
Aon is an exceptional employer, offering a dynamic hybrid working environment in Leeds that fosters strong client relationships and professional growth. With a commitment to employee development, Aon provides extensive learning opportunities and a supportive team culture where your contributions are valued, ensuring a rewarding career in corporate insurance and risk advisory.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Advisor - Corporate Insurance, Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Client Service Advisor role. Highlight your experience in corporate insurance and your knack for building strong client relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Client Service Advisor - Corporate Insurance, Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your client service experience and any relevant insurance knowledge to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client service and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application demonstrates your communication skills. Keep it clear, concise, and professional – we want to see how you handle queries and requests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Aon PLC.
✨Know Your Stuff
Before the interview, make sure you understand the basics of corporate insurance and the specific services Aon offers. Brush up on key terms and concepts so you can speak confidently about how you can contribute to their client service goals.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight situations where you resolved issues or provided exceptional service, as this will resonate well with the role's focus on client satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific client scenarios or challenges. Think through potential situations you might face in the role and prepare structured responses that demonstrate your problem-solving skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
