At a Glance
- Tasks: Lead client accounts and manage insurance renewals for top UK firms.
- Company: Join Aon, a leader in the insurance market with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to mentor others and contribute to a positive team culture.
- Why this job: Make a real impact while developing your expertise in insurance and client management.
- Qualifications: Strong understanding of business and insurance, excellent communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Do you have the skills to lead corporate clients effectively? Are you interested in working with some of the UK’s largest and most exciting Professional Services firms? As a Client Manager, your key responsibilities will include leading the day-to-day management and renewal of an account portfolio made up of mid to large sized law firms, accountants and consultants. You will handle Professional Indemnity, Cyber and Directors’ and Officers’ insurance, along with other lines of business, whilst supporting the Client Directors in the management of our client relationships. This is a hybrid role with the flexibility to work both virtually and from our flagship London office.
What the day will look like:
- Build strong relationships with clients and prospective clients, becoming a trusted point of contact.
- Support the Client Director with larger accounts while taking full ownership of the team’s smaller accounts — including managing renewals, checking slips, and preparing submissions, reports and other documentation alongside the Client Service Advisor.
- Develop a solid understanding of each client’s business, including their financial performance, goals, market position, structure and key people.
- Contribute to new business activity and help drive opportunities within the team.
- Work closely with Aon’s Global Broking Centre to support renewals and ensure high‑quality client service.
- Collaborate with other Aon divisions to strengthen service delivery and support Aon’s broader growth strategy.
- Ensure timely client payments and assist with credit control where needed.
- Coach and mentor less experienced team members, helping to support their development.
- Follow Aon’s business processes, systems, procedures and insurer security policies to maintain high standards of compliance.
How this opportunity is different:
This role gives you the chance to handle a varied and high‑profile portfolio within Aon’s specialist Professional Services Group, working with some of the UK’s most respected firms. You’ll enjoy real ownership of your accounts, close collaboration with senior colleagues, and the opportunity to grow your expertise across PI, D&O and Cyber while contributing to new business and mentoring others.
Skills and experience that will lead to success:
- Strong commercial understanding of business and the insurance market.
- Good knowledge of Professional Indemnity insurance; experience with D&O and Cyber is an advantage.
- Excellent communication, listening and negotiation skills.
- High attention to detail and strong written skills.
- Confident using Microsoft Office and IT systems.
- Able to handle a busy workload through strong organisation and time‑management skills.
- Adaptable, focused and self‑disciplined in your approach.
- A proactive, self‑motivated team player who uses their initiative.
- Creative problem‑solver with the ability to find solutions as new challenges arise.
- Committed to acting with integrity and making a positive impact on clients, colleagues and the wider community.
- Supportive of others’ development, contributing positively to team culture and collaboration.
Insurance Client Manager - Professional Services Group employer: Aon PLC.
Aon is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as an Insurance Client Manager. With a strong focus on employee development, you will have the opportunity to mentor others while managing high-profile accounts and collaborating with industry leaders. The hybrid work model promotes flexibility, ensuring a healthy work-life balance, while our commitment to integrity and community impact makes Aon a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Client Manager - Professional Services Group
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. This will help you nail down your answers and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of your past successes in managing client relationships or handling complex insurance matters. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reinforce your interest in the role!
We think you need these skills to ace Insurance Client Manager - Professional Services Group
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of Professional Indemnity, Cyber, and D&O insurance, as well as your ability to manage client relationships effectively.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Insurance Client Manager role. Share specific examples of how you've built strong client relationships and managed accounts in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application is clear, concise, and free of errors. This is your chance to demonstrate your attention to detail and strong written skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Aon PLC.
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Professional Indemnity, Cyber, and Directors’ and Officers’ insurance. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Build Rapport with Your Interviewers
Since this role involves building strong relationships with clients, practice your communication skills. Be friendly, listen actively, and engage with your interviewers. This will demonstrate your ability to connect with clients and colleagues alike.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple accounts or projects in the past. Highlight your time-management strategies and how you prioritise tasks, as this role requires juggling various responsibilities effectively.
✨Be a Team Player
Emphasise your experience in mentoring or supporting team members. Share specific instances where you've contributed to a positive team culture, as collaboration is key in this role. Show that you're not just focused on your own success but also on helping others grow.
