At a Glance
- Tasks: Support diverse corporate clients with tailored insurance solutions and risk management.
- Company: Join Aon, a leading firm dedicated to better decision-making and client success.
- Benefits: Enjoy hybrid working, structured training, and career development opportunities.
- Other info: Be part of a collaborative team with strong leadership and growth potential.
- Why this job: Make a real impact by nurturing client relationships and developing your expertise.
- Qualifications: Experience in commercial risks, especially in the Construction Sector is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are hiring! Are you a Client Service Advisor seeking a new challenge? Would you enjoy working with a diverse portfolio of clients across the UK? Aon is currently recruiting a Client Service Advisor to join our Corporate Insurance team in Glasgow. This is a hybrid opportunity, with flexibility to split your time between the office, client sites and virtual working.
The successful candidate will work alongside our team of Client Managers supporting an established and varied portfolio of large to mid-market corporate clients throughout the UK. This role will offer lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients.
The role is within our large mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. Our clients look for a relationship with their broker where we provide a tailored approach. Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services.
As a Client Service Advisor you will handle the day-to-day service provided to clients, ensuring the highest level of service to each assigned client in line with the agreed client service tools, whilst supporting them with technical advice on their cover. The successful candidate will collaborate closely with our client management team to fully understand the client’s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on insurer surveys.
Daily Duties to also include:
- Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required.
- Negotiate renewal terms, mid-term adjustments and cover extensions.
- Undertake negotiations with insurers as agreed, marketing & negotiating terms with Aon Facilities as required – fully support the broking function to achieve optimum solution for the client.
- Preparation of comprehensive marketing presentations, working with the Broking Manager to prepare cover comparisons as required.
- Establish and develop effective working relationships with insurers and where appropriate, differentiating with the client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
- Provide on-going communication with the client following queries/alterations and ensure the Client Manager is kept appraised of developments.
- Supporting in identifying client needs and shaping Aon solutions to solve them using knowledge of products/services in the wider Aon community and make recommendations to the Client Manager.
The Client Service Advisor role is evolving, with a reduced administrative focus and more opportunity to support clients and develop technical expertise. We provide structured training and tailored development plans to support your growth, alongside ongoing coaching and development opportunities to help you progress your career within Aon. You’ll be part of an open and collaborative team environment, working together to deliver the best outcomes for our clients. This is a great opportunity to build your career within a team with a strong track record of developing talent. You’ll be supported by an experienced leadership team and work within a business that offers innovative, market-leading solutions to clients.
Skills and experience that will lead to success:
- Knowledge in all core lines of commercial risks, with experience within the Construction Sector being an advantage.
- Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
- Client focused with a consultative approach and commitment to excellence in the provision of client service.
Client Service Advisor - Corporate Insurance, Glasgow employer: Aon PLC.
Aon is an exceptional employer, offering a dynamic work environment in Glasgow where Client Service Advisors can thrive. With a strong emphasis on employee growth, Aon provides structured training and tailored development plans, fostering a collaborative culture that prioritises client success and innovative solutions. The hybrid working model allows for flexibility, ensuring a balanced approach to work while nurturing meaningful relationships with a diverse portfolio of clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Advisor - Corporate Insurance, Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aon PLC.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aon PLC.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Service Advisor - Corporate Insurance, Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aon PLC..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aon PLC.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aon PLC.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aon PLC. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aon PLC., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aon PLC.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
