At a Glance
- Tasks: Lead the servicing of complex commercial risk portfolios and deliver tailored client outcomes.
- Company: Dynamic insurance firm based in Leeds with a collaborative culture.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a high-performing team and build trusted relationships with clients and insurers.
- Why this job: Shape client strategies and make a real impact in the insurance industry.
- Qualifications: Advanced insurance knowledge and proven experience in client relationship management.
The predicted salary is between 40000 - 50000 £ per year.
Are you keen to bring your advanced, technical insurance knowledge to a new exciting role? Can you demonstrate a blend of commercial insurance, relationship management and communication expertise? If so, we'd love to hear from you in connection with this new, hybrid career opportunity based out of our first class, Leeds South Central Office.
What the day will look like:
- Leading the end-to-end servicing of complex commercial risk portfolios, delivering high-quality, tailored client outcomes.
- Partnering closely with Client Managers and Directors to understand client needs and shape service plans, presentations and strategic advice.
- Managing renewals, new business and mid-term adjustments, negotiating with insurers to secure the best possible terms and solutions.
- Developing compelling marketing and client materials, clearly presenting risk profiles, proposals and placement strategies.
- Proactively reviewing and improving client programmes, finding opportunities to strengthen coverage and support portfolio growth.
- Building trusted relationships and ensuring excellence, working closely with clients and insurers, maintaining compliance and contributing to a collaborative, high-performing team.
Step into a role where your expertise genuinely shapes how clients manage risk—not just placing insurance, but influencing strategy and delivering tailored solutions. You’ll work closely with senior stakeholders in national and multinational businesses, backed by a collaborative team and specialist resources, giving you the platform to make a real impact while continuing to grow your technical capability and market reputation.
Skills and Experience That Lead to Success:
- Advanced insurance technical knowledge.
- Proven experience in commercial insurance broking and client relationship management.
- Strong network and reputation with key insurers.
- Commercial foresight, market awareness and strong negotiation skills.
- Outstanding communication and presentation skills.
- Organised, disciplined and results focused.
- Experience handling large, sophisticated insurance risks.
Client Service Specialist employer: Aon PLC.
Join a dynamic team in our Leeds South Central Office, where your advanced insurance expertise will be valued and nurtured. We pride ourselves on a collaborative work culture that fosters professional growth and offers tailored training opportunities, ensuring you can make a meaningful impact on client strategies while enjoying the benefits of a hybrid working model. With a focus on excellence and innovation, we empower our Client Service Specialists to build trusted relationships and deliver exceptional service in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Client Service Specialist role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and relationship management skills. Think of real-life examples where you've successfully managed complex portfolios or negotiated with insurers, as these will really impress your interviewers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight how your experience aligns with the role of Client Service Specialist.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the minds of the hiring team, which is always a bonus.
We think you need these skills to ace Client Service Specialist
Some tips for your application 🫡
Show Off Your Insurance Knowledge:Make sure to highlight your advanced technical insurance knowledge in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your expertise in commercial insurance and risk management.
Tailor Your Application:Just like we tailor our client solutions, tailor your application to fit the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for and how you can meet those needs.
Highlight Relationship Management Skills:Since this role is all about building trusted relationships, make sure to include examples of your relationship management skills. Share stories that show how you've successfully partnered with clients and colleagues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aon PLC.
✨Know Your Insurance Inside Out
Make sure you brush up on your technical insurance knowledge before the interview. Be prepared to discuss complex commercial risk portfolios and how you've successfully managed them in the past. This will show that you’re not just familiar with the basics, but that you can handle the intricacies of the role.
✨Showcase Your Relationship Management Skills
Think of specific examples where you've built strong relationships with clients or insurers. Highlight how these relationships have led to successful outcomes. This is crucial for a Client Service Specialist, so be ready to share stories that demonstrate your ability to connect and communicate effectively.
✨Prepare for Negotiation Scenarios
Since negotiation is key in this role, consider preparing for potential scenarios you might face. Think about how you would negotiate terms with insurers to secure the best possible solutions for clients. Practising these conversations can help you feel more confident during the interview.
✨Bring Your Presentation A-Game
You’ll likely need to present risk profiles and proposals, so practice your presentation skills. Prepare a mock presentation that showcases your ability to clearly convey complex information. This will not only impress your interviewers but also demonstrate your communication prowess.
