At a Glance
- Tasks: Deliver exceptional client experiences and strategic solutions in Real Estate Insurance.
- Company: Join Aon, a leading firm dedicated to better decisions and client success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a supportive environment.
- Why this job: Be part of a growing team making impactful decisions in the insurance sector.
- Qualifications: Experience in Real Estate Insurance and strong interpersonal skills required.
The predicted salary is between 50000 - 65000 € per year.
Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences and strategic solutions across sophisticated portfolios? At Aon, we are expanding our Real Estate Practice and looking for a Client Service Manager who can bring client and technical experience, commercial insight and a passion to support our growing business. Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquiries and help drive efficiencies across our business? If so, then we'd love to hear from you in connection with this brand-new role. This is a hybrid role with the flexibility to work both virtually and from our London office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Providing experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements.
- Oversee broking and carrier marketing to ensure the best outcome for clients.
- Adjust client service plans in line with client feedback.
- Develop growth opportunities through existing and prospective client base.
- Build and maintain strong working relationships with insurance market and underwriters.
- Drive productivity and quality of services through effective business operating models, ensuring adoption of processes, procedures and technology.
- Support and communicate the delivering excellent service model and next generation analytical tools to set new standards of service delivery, growth and increased efficiencies.
- Proactively approach training and development to grow knowledge and ability to deliver excellence in client service.
- Lead by example, inspiring, encouraging and personally supporting account handlers in their career development.
How this opportunity is different:
This is a phenomenal opportunity to join our Real Estate practice in a time of growth. Ideally, we'd like to secure the services of an existing Real Estate Account Executive/Client Manager/Client Service Manager but, refreshingly, are also able to consider impactful, client-facing Real Estate Account Handlers who are ready to take the next step.
Skills and experience that will lead to success:
- Commercial understanding of business and the Insurance market.
- Delegation skills.
- Substantial Real Estate or Property Owners experience.
- Strong technical knowledge in all major and ancillary classes.
- Good negotiating, listening and interpersonal skills.
- Adaptable, focussed and self-disciplined.
- Proficient in use of Microsoft Office and IT systems.
Client Service Manager - Real Estate Insurance employer: Aon PLC.
Aon is an exceptional employer that fosters a collaborative and inclusive work culture, where employees are empowered to deliver outstanding client experiences in the dynamic field of Real Estate Insurance. With a strong focus on professional development, Aon offers numerous growth opportunities and the flexibility of a hybrid working model from our London office, ensuring a balanced work-life environment. Join us to be part of a team that values trust, innovation, and excellence, while making impactful decisions that enrich lives globally.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Manager - Real Estate Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate and insurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to client service and think of examples from your experience that align with their values. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Let’s get you on board with us at Aon!
We think you need these skills to ace Client Service Manager - Real Estate Insurance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Service Manager in Real Estate Insurance. Highlight your relevant experience and skills that align with the job description, especially your technical knowledge and client management abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience with multi-national portfolios and your approach to client service.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive efficiencies and deliver excellent client experiences. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Aon PLC.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to real estate insurance. Be ready to discuss risk transfer, policy coverage, and lender requirements in detail. This will show that you’re not just familiar with the basics but can provide valuable insights.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight any experience you have with multi-national portfolios and how you’ve driven efficiencies or improved service delivery. This will demonstrate your capability to handle the responsibilities of the role.
✨Be Ready to Discuss Growth Opportunities
Think about how you can contribute to the growth of the business. Have a few ideas ready on how to develop existing client relationships or attract new clients. This shows that you’re proactive and aligned with the company’s goals.
✨Emphasise Team Leadership
Since the role involves inspiring and supporting account handlers, be prepared to talk about your leadership style. Share experiences where you’ve mentored others or led a team to success. This will highlight your ability to lead by example and foster a positive work environment.
