At a Glance
- Tasks: Support clients and insurers while delivering top-notch service and identifying improvement opportunities.
- Company: Join Aon, a leading firm dedicated to better decisions and client success.
- Benefits: Enjoy flexible working, comprehensive benefits, and a focus on employee wellbeing.
- Other info: Endless career progression opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact in the insurance industry while building lasting relationships.
- Qualifications: Insurance experience and strong relationship management skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Posting Description Client Service Adviser- Commercial SME Insurance
Do you have insurance experience gained from Commercial, Personal Lines or Claims ?
Are you adept at building lasting working relationships with clients and insurers alike?
If so, then we'd love to hear from you in connection with this fantastic new Client Service Adviser role that will form part of our SME & Specialisms insurance team.
This is a hybrid role, with the flexibility to work both virtually and from our Glasgow Office. However, location is flexible and would consider hybrid or virtual working arrangements for the correct candidate.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Advisor your key responsibilities will include:
- Working independently whilst supporting your team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid-Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How this opportunity is different
This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You'll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills and experience that will lead to success
- Insurance experience required we're happy to consider claims, personal lines and any other insurance backgrounds !
- Fully conversant with FCA principles, procedures and process
- Organised, with the ability to prioritise work, delivering accurately and on time
- Embrace change and react positively
- Proven relationship management skills
- Must work well in a team and collaborate with others
Client Service Adviser - Commercial SME Insurance employer: Aon PLC.
Join our dynamic Life Solutions team in London, where we foster a collaborative and innovative work culture that empowers employees to excel in their roles. As an Associate Director – Senior Technology Pre‑Sales, you will benefit from extensive professional development opportunities, competitive compensation, and the chance to work with cutting-edge technology in the insurance sector. Our commitment to employee growth and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Adviser - Commercial SME Insurance
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aon PLC.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aon PLC.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Service Adviser - Commercial SME Insurance
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aon PLC..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aon PLC.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aon PLC.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aon PLC. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aon PLC., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aon PLC.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
