At a Glance
- Tasks: Analyse and manage complex Casualty claims while ensuring excellent client communication.
- Company: Join Aon, a global leader in shaping better decisions for clients.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team that values trust and collaboration.
- Why this job: Make a real impact by helping clients navigate their claims with expertise.
- Qualifications: Experience in Casualty claims and strong communication skills are essential.
The predicted salary is between 70000 - 90000 £ per year.
Do you have experience in handling end to end complex and high value Casualty claims? Do you have great attention to detail? If your answer is yes to the questions above, we want to hear from you!
This is a hybrid role with the flexibility to work both virtually and from our Redhill office.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
- Analyse and evaluate new and existing claims in line with required SLA's.
- Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person.
- Accurately assess and maintain appropriate reserves on claims.
- Act as a referral point on complex and high value Casualty claims for team members and TPA.
- Relationship management with clients, insurers, brokers and external parties.
- Comply with claims systems and procedures.
- Interpret and reconcile TPA, policyholder and insurer data sets.
- Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority.
- Update and maintain accurate information and data throughout the life cycle of the claim.
- To represent AUM (AON Underwriting Managers) Claims in meetings with underwriters, insurers and clients as may be required.
Skills and experience that will lead to success:
- Competent in Microsoft Office and primarily Excel and Word.
- ACII or Part Qualified/A level education or equivalent an advantage.
- Experienced and knowledgeable claims specialist with Casualty claims experience.
- Excellent communications and organisational skills.
- Sound negotiator.
- Strong interpersonal, communication and presentation skills, reliable and enthusiastic.
Claims Specialist employer: Aon PLC.
Join our dynamic Life Solutions team in London, where we foster a collaborative and innovative work culture that empowers employees to excel in their roles. As an Associate Director – Senior Technology Pre‑Sales, you will benefit from extensive professional development opportunities, competitive compensation, and the chance to work with cutting-edge technology in the insurance sector. Our commitment to employee growth and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Specialist
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aon PLC.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aon PLC.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Specialist
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aon PLC..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aon PLC.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aon PLC.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aon PLC. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aon PLC., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aon PLC.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
