Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with their Healthcare and Group Risk policies while managing data and reporting.
- Company: Join Aon, a leader in insurance with a collaborative and inclusive culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
- Other info: Be part of a dynamic team with excellent growth potential in the insurance industry.
- Why this job: Make a real difference by helping clients navigate their insurance needs.
- Qualifications: Attention to detail, proactive attitude, and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Client Service and Delivery Specialist supports Aon Sales Consultants in managing clients' Healthcare and Group Risk policies. The role involves day‐to‐day client interaction, data management, reporting, and coordination of renewal and new business processes in a hybrid office/home environment.
Responsibilities
- Ensure the smooth running of an assigned portfolio of clients.
- Develop and maintain constructive, professional relationships with clients and insurers at all levels.
- Act as the first point of contact for day‐to‐day enquiries from clients, providers and internal/external sources.
- Respond independently to client and insurer queries pro‐actively while keeping Consultants informed.
- Coordinate administration of schemes, including invoicing, membership data, claims data, communications and related queries.
- Prepare template client reports requested by Sales Consultants.
- Resolve discrepancies in provider documentation before sending to clients.
- Produce accurate correspondence that adheres to brand guidelines.
- Gather accurate data for each client's scheme renewal and assist with its analysis.
- Attend internal provider and product training.
- Maintain client records and data in line with Aon systems and protocols.
- Undertake ad‐hoc project work as required.
- Understand and comply with financial and industry regulations and legislation.
- Keep up‐to‐date knowledge of products and the marketplace.
- Build good working relationships with Aon colleagues across the business.
- Show commitment and dedication to the role and to Aon.
- Provide professional telephone handling service for internal and external contacts.
- Be a team player.
Qualifications
- High accuracy and attention to detail.
- Ability to work independently and proactively using own initiative.
- Relevant experience within the insurance industry preferred; knowledge of Group Risk industry highly desirable.
- Skill in building positive relationships with multiple stakeholders.
- Confident communicator with colleagues and clients at all organisational levels.
- Excellent listening, organisational and presentation skills.
- Willingness to learn and share knowledge.
- Adaptability to change.
- Proficiency in Microsoft Office applications, especially Excel.
Benefits
- Work in a SMART hybrid model that allows you to work from home or the office based on your lifestyle needs.
- The role is full‐time and provides opportunities for career development within Aon's inclusive and agile culture.
Client Service Delivery specialist - Group Risk & Healthcare in Belsize Park employer: Aon PLC.
Contact Detail:
Aon PLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Delivery specialist - Group Risk & Healthcare in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aon on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Service Delivery Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to client service and data management. We recommend using the STAR method to structure your answers, showcasing your skills in building relationships and handling queries.
✨Tip Number 3
Show off your Excel skills! Since proficiency in Microsoft Office is key, brush up on your Excel abilities. Maybe even create a sample report to demonstrate your data management skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Aon and contributing to their team.
We think you need these skills to ace Client Service Delivery specialist - Group Risk & Healthcare in Belsize Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Service Delivery Specialist role. Highlight your attention to detail and any relevant experience in the insurance industry, especially in Group Risk.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you're passionate about this role. Mention how you can build positive relationships with clients and colleagues, as that's key for us at Aon.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your confident communication style. Use clear and professional language, and don’t forget to proofread for accuracy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aon PLC.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Group Risk and Healthcare. Familiarise yourself with Aon's services and recent developments in the industry. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Client Service Delivery Specialist, communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Be ready to demonstrate your ability to handle queries and build relationships during the interview.
✨Be Detail-Oriented
Highlight your attention to detail by discussing specific instances where your accuracy made a difference. Whether it’s managing data or preparing reports, be prepared to share how you ensure everything is spot on, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for data management, or how they measure success in client relationships. This shows your enthusiasm and helps you gauge if the company is the right fit for you.