Client Director - Corporate Insurance (Newcastle)

We’re hiring! Do you have the skills to successfully manage Corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker? Then we have a great opportunity for you! Aon is currently recruiting a Client Director to join our Corporate team in Newcastle. This role is a hybrid role – office and home-based working.

The primary responsibility of the role is to take on the role of Client Director for a portfolio of clients, identifying clients’ risk needs and utilizing the best of Aon’s wider offering to design and deliver a profitable Scope of Service Agreement and act as the senior contact for clients. It would also involve supporting less experienced Client Managers. The Client Director is a senior role within our team and would sit on the local management team. There would be training and development opportunities to grow and be part of the succession for the branch's future.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Identify client service requirements and manage the service team to ensure service meets agreed standards.
• Manage client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.
• Ensure delivery to the highest standard using best practice processes and conducting regular reviews through Client Promise.
• Issue of meeting minutes promptly after meetings.
• Maintain client files in accordance with agreed procedures, keeping records complete, accurate, and up to date.
• Assist the Client Management team to achieve the annual revenue target for clients in their location.
• Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
• Act as senior relationship manager for designated clients, coordinating client relationship management across the whole of Aon.
• Build senior-level relationships within their Clients.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.

Skills and experience that will lead to success:

• FCII/ACII or equivalent preferred.
• Proven track record in developing relationships and working with senior individuals within the organization.
• Working knowledge of Risk Management Concepts.
• Commercial understanding of business – market forces.
• Understanding the insurance market dynamics.
• Strong technical knowledge in all major classes of insurance.
• Good negotiating, listening, and communication skills.
• Sales skills.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ReasonableAdjustments@Aon.com.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.