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For Companies At a Glance
- Tasks: Manage high-profile Construction & Infrastructure claims and ensure exceptional client service.
- Company: Join Aon, a global leader in shaping better decisions for clients and communities.
- Benefits: Enjoy flexible working options, wellbeing days, and a supportive, inclusive culture.
- Why this job: Be part of a dynamic team that values continuous learning and personal growth.
- Qualifications: 5+ years in Construction claims; strong communication and organisational skills required.
- Other info: Aon promotes diversity and offers reasonable adjustments for applicants with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
Claims Advocate – Construction & Infrastructure (London/Chelmsford)
Are you an experienced Construction & Infrastructure Claims Specialist who is ready to take the next step in your career?
Are you able to provide first class client advocacy ultimately securing the best possible claims outcomes?
If so, then we\’d love to hear from you in connection with this exciting hybrid role based in our London offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for managing a portfolio of high-profile clients and navigating complex Construction & Infrastructure claims with precision and expertise. Your responsibilities will include:
- Managing a portfolio of high-value Construction & Infrastructure claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
- Provide proactive advice and guidance on coverage related issues for clients and Aon network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.
- Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
- Provide mentorship and guidance to less experienced colleagues fostering a culture of continuous learning and development within the team.
- Staying abreast of industry trends, regulation, and best practice to enhance Aon\’s claims handling capabilities and risk mitigation.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let\’s embark on this exciting journey together!
Skills and experience that will lead to success
- Minimum 5 years Construction, Energy or Engineering claims handling experience ideally gained from a reputable insurance, broking or adjusting organisation.
- Proven experience of managing sophisticated claims and delivering results in a client-facing environment.
- Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
- Strong understanding of Construction insurance principles, policies and procedures.
- Impeccable administration and organisational skills.
- ACII or ACILA qualification preferred.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
2565567 #J-18808-Ljbffr
Claims Advocate – Construction & Infrastructure employer: Aon Hewitt
Contact Detail:
Aon Hewitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advocate – Construction & Infrastructure
✨Tip Number 1
Familiarise yourself with the latest trends in Construction and Infrastructure claims. This will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the construction and insurance sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about Aon's culture and values.
✨Tip Number 3
Prepare to discuss specific case studies from your past experience where you successfully managed complex claims. Highlight your problem-solving skills and how you achieved positive outcomes for clients.
✨Tip Number 4
Showcase your communication and negotiation skills during the interview process. Be ready to provide examples of how you've built rapport with clients and stakeholders, as this is crucial for the Claims Advocate role.
We think you need these skills to ace Claims Advocate – Construction & Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Construction and Infrastructure claims. Focus on specific achievements and responsibilities that align with the job description, such as managing high-value claims and client advocacy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Aon's values and how your skills can contribute to their mission of better decision-making in claims handling.
Highlight Relevant Skills: In your application, emphasise your communication, negotiation, and interpersonal skills. Provide examples of how you've built rapport with clients and stakeholders in previous roles, as these are crucial for this position.
Showcase Continuous Learning: Mention any relevant qualifications, such as ACII or ACILA, and highlight your commitment to continuous learning. Discuss any recent training or industry trends you’ve kept up with that would enhance your ability to manage claims effectively.
How to prepare for a job interview at Aon Hewitt
✨Showcase Your Experience
Be prepared to discuss your previous experience in handling Construction and Infrastructure claims. Highlight specific cases where you successfully navigated complex claims and achieved positive outcomes for clients.
✨Demonstrate Communication Skills
Since the role requires excellent communication with high-profile clients and stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to illustrate how you've effectively communicated and built rapport.
✨Understand Industry Trends
Stay updated on the latest trends and regulations in the construction insurance sector. Being knowledgeable about current issues will show your commitment to the field and your ability to provide proactive advice.
✨Emphasise Team Collaboration
This role involves working closely with various stakeholders. Be ready to discuss how you've collaborated with teams in the past, mentored colleagues, and contributed to a culture of continuous learning and development.
