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- Tasks: Join our team as an Administration Assistant, handling client queries and supporting the insurance broking team.
- Company: HIA Insurance Services is a leading insurance broker in the residential construction industry, established in 1984.
- Benefits: Enjoy hybrid working, global wellbeing days, and a supportive, inclusive environment that values work/life balance.
- Why this job: Kickstart your career in insurance with training, growth opportunities, and a fun, thriving team culture.
- Qualifications: Customer service experience is desirable; strong communication, organisation skills, and a passion for helping others are essential.
- Other info: We embrace diversity and provide reasonable accommodations for individuals with disabilities.
The predicted salary is between 28800 - 43200 £ per year.
- Hybrid working arrangement
- Exposure to industry leading broking program
- Position will suit someone who is looking to start a career in insurance
Administration Assistant | 12 Month Fixed Term Opportunity
Be part of our supportive, fun and thriving team. We are looking for an Administration Assistant to join our Burnley office.
We are a team of insurance professionals who provide specialised insurance solutions for the Residential Construction industry. In this role you must be able to communicate effectively, be organised, engage with clients & complete various administration tasks.
HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).
What the day will look like
Key responsibilities will include:
- Answering phones and responding to client queries
- Providing administrative support to the insurance broking team
- Management of workflow through a centralised inbox
- Monthly reporting to the team to support client growth
- Issuing of policy documentation and data entry
- Greeting clients in office when required
Skills and experience that will lead to success
This opportunity would suit someone looking to start their career with aspirations for long-term development. In this role you will be provided with training to support your growth and develop your understanding of insurance. To be successful you will have:
- Previous customer service and administration experience would be desirable
- Able to learn new software and processes
- Excellent communication and organisational skills
- Experience handling sensitive documents
- The ability to work effectively in a team environment and independently
- A passion for helping and supporting others
- Good initiative and can challenge the status quo
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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Administration Assistant employer: Aon Hewitt
Contact Detail:
Aon Hewitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly the residential construction sector. Understanding the basics of insurance products and risk management will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about complex topics. This will help you articulate your thoughts clearly and confidently, which is crucial for answering client queries and collaborating with the team.
✨Tip Number 3
Showcase your organisational skills by creating a mock workflow for managing tasks. This could involve setting up a centralised inbox system or drafting a monthly reporting template. Being able to discuss your approach to organisation can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the insurance field, especially those who work in administration roles. Attend industry events or join online forums to gain insights and make connections that could lead to valuable referrals or advice on landing the job.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any skills that align with the job description, such as communication and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for starting a career in insurance. Mention specific reasons why you want to join HIA Insurance Services and how your background makes you a suitable candidate.
Highlight Relevant Skills: In your application, clearly outline your ability to learn new software and processes, as well as your experience handling sensitive documents. These are key skills that the company is looking for.
Showcase Teamwork and Initiative: Provide examples of how you've worked effectively in a team environment and taken initiative in previous roles. This will demonstrate your fit for the supportive and collaborative culture at HIA Insurance Services.
How to prepare for a job interview at Aon Hewitt
✨Research the Company
Before your interview, take some time to learn about HIA Insurance Services and its role in the residential construction industry. Understanding their services and values will help you tailor your responses and show genuine interest.
✨Highlight Relevant Experience
Make sure to discuss any previous customer service or administration experience you have. Be prepared to give examples of how you've effectively communicated and organised tasks in past roles.
✨Demonstrate Your Initiative
Show that you’re proactive by discussing times when you’ve taken the initiative to solve problems or improve processes. This aligns with the company's value of challenging the status quo.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, training opportunities, or what success looks like in the Administration Assistant role. It shows you're engaged and interested in the position.
