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For Companies At a Glance
- Tasks: Support clients with their commercial insurance needs and build strong relationships.
- Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
- Benefits: Enjoy hybrid work options, wellbeing days, and a comprehensive benefits package.
- Why this job: Be part of an inclusive culture that values authenticity and offers endless career growth.
- Qualifications: Experience in commercial insurance and strong relationship management skills are essential.
- Other info: Aon promotes a continuous learning culture and provides reasonable adjustments for applicants.
The predicted salary is between 28800 - 43200 £ per year.
Client Service Advisor – Commercial SME Insurance – Leeds
Do you have experience in handling commercial insurance requirements from a wide and varied portfolio of clients, Are you adept at building lasting working relationships with clients and insurers alike?
If so then we\’d love to hear from you in connection with this fantastic new Client Service Advisor role that will form part of our SME insurance team.
This is a hybrid role with the flexibility to work both virtually and from our Leeds City Centre office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a Client Service Advisor your key responsibilities will include:
- Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client.
- Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
- Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions.
- Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
- Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
- Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients.
How this opportunity is different
This is a phenomenal opportunity to join Aon and benefit from comprehensive suite of benefits and employee wellbeing initiatives that we provide to all colleagues. You\’ll also be joining an organisation that is in control of its own destiny and provides a culture where everyone can bring their authentic selves to work every day. Career progression and possibilities are endless too!
Skills and experience that will lead to success
- Commercial insurance experience required, ideally gained at an insurance broker
- Fully conversant with FCA principles, procedures and process
- Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability, Fleet and Combined
- Organised, with the ability to prioritise work, delivering accurately and on time
- Embrace change and react positively
- Proven relationship management skills
- Must work well in a team and collaborate with others
- Experience of using the acturis system
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
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Account Handler - SME Insurance employer: Aon Hewitt
Contact Detail:
Aon Hewitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - SME Insurance
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Client Service Advisor. Understanding the nuances of client relationship management and how to identify potential improvements in client risk and insurance programmes will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the commercial insurance sector, especially those who have experience with SME clients. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves negotiating new business terms and renewals. Consider role-playing scenarios with friends or colleagues to practice articulating your points effectively.
✨Tip Number 4
Research Aon's company culture and values. Being able to articulate how your personal values align with theirs during an interview can demonstrate that you're a good fit for their inclusive and innovative workplace.
We think you need these skills to ace Account Handler - SME Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance, particularly any roles where you've handled a diverse portfolio of clients. Emphasise your relationship management skills and any relevant technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Client Service Advisor role at Aon. Mention specific examples of how you've successfully built relationships with clients and insurers, and how you can contribute to their SME insurance team.
Showcase Relevant Skills: Highlight your understanding of FCA principles and your experience with the Acturis system. Be sure to mention your organisational skills and ability to prioritise tasks, as these are key for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Aon Hewitt
✨Showcase Your Commercial Insurance Knowledge
Make sure to brush up on your understanding of the major UK commercial insurance classes, such as Property, Liability, Fleet, and Combined. Be prepared to discuss how your experience aligns with these areas and how you can apply your knowledge to benefit the clients you'll be working with.
✨Demonstrate Relationship Management Skills
Since building lasting relationships is key in this role, think of examples from your past experiences where you've successfully managed client or insurer relationships. Highlight your ability to communicate effectively and how you can differentiate services based on client needs.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and understanding of FCA principles and procedures. Be ready to explain how you would identify potential improvements in a client's risk and insurance programme, and provide examples of how you've done this in the past.
✨Emphasise Your Organisational Skills
This role requires strong organisational skills and the ability to prioritise tasks. Prepare to discuss how you manage your workload, meet deadlines, and ensure accuracy in your work. Sharing specific strategies or tools you use can demonstrate your capability in this area.
