Client Manager - Aon Credit Solutions in Manchester

Do you enjoy building trusted, long‑term relationships with clients while managing Trade Credit programmes? Are you motivated by the opportunity to combine technical expertise, commercial insight and global collaboration to help clients make better decisions? Aon Credit Solutions is currently looking for a Client Manager to join our Credit Solutions National Clients team! This is a hybrid role providing flexibility to work both virtually and from our offices based in Leeds and Manchester.

What a Day Will Look Like:

• You will work as part of a multi-skilled broking team, supporting Client Directors in managing strategic client relationships while maintaining responsibility for your own portfolio of clients.
• The successful candidate will engage with clients, insurers, and colleagues to lead day-to-day policy administration activities, including:
• Gather and analyse client requirements to prepare comprehensive market submissions, proactively follow up with insurers for coverage indications, present terms, and prepare detailed renewal reports.
• Identify and support new business opportunities, collaborating with the team to achieve individual and collective new business targets.
• Handle policy renewals within your own client portfolio and assist Client Directors in the renewal process for strategic clients.
• Coordinate with colleagues across the Aon global network to support client programmes.
• Prepare for and attend client and insurer meetings or conference calls, ensuring timely follow-up on meeting notes and action items.
• Oversee the credit limit process, including applications, follow-ups, and providing feedback to clients.
• Support clients with non-payment notifications and coordinate with insurers as needed.
• Assist with the claims submission and broking process to ensure efficient resolution.
• Negotiate policy wordings and ensure the timely delivery of accurate policy documentation.
• Provide clients with training and guidance on policy terms and conditions to ensure clarity and compliance.
• Collect and analyse policy and market data, producing insightful reports and professional presentations.

How this opportunity is different:

This role offers the chance to work within a market‑leading, client‑focused team where your voice is heard and your contributions are recognised. You will collaborate closely with colleagues in our national and global Trade Credit team, as well as across the wider Aon network, giving you exposure to a broad range of clients and industry sectors. Unlike many similar positions in the market, you will be empowered to shape how we solve problems for clients. At the same time, you will be supported by an experienced team leader who is invested in your development, alongside established Aon training programmes and a culture that encourages you to bring your ideas and your whole self to work.

Skills and experience that will lead to success:

• Enjoy working within a team
• Keen to learn
• Enthusiastic, self-motivated, willing to use own initiative
• Pro‑active handling of workflow through efficient time management and organisation
• Competent in use of Microsoft Office and able to navigate IT systems/platforms
• Ability to explore creative solutions and solve new problems as they arise
• Acting with integrity and working in a way that positively impacts our Clients & Colleagues