Client Director - Aon Credit Solutions (London)

Are you passionate about delivering better client outcomes working as part of a multi-skilled team? If so, then come and join our Credit Solutions team here at Aon that offers the flexibility to work both virtually and from our London, Reading or Chelmsford offices on a hybrid basis.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Deliver strategic advice and guidance to your clients presenting the best possible solutions and outcomes.
• Design, implementation, renewal and servicing of global and strategic programmes.
• Supporting the effective delivery of global service through Aon global network relationships.
• Supporting global client team members to ensure service excellence delivered to clients.
• Negotiation of policy wordings.
• Appeal and escalation of credit risk and limit issues.
• Claims submissions and claims’ broking process.
• Ensuring timely delivery of accurate policy documentation from insurer and providing clients with training and guidance on policy terms and conditions.
• Gathering and analysing relative statistical detail, submissions to market, and preparation of renewal reports.
• Preparation for, and attendance of, client and insurer meetings plus timely follow up of meeting notes and actions.
• Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition.
• Introducing and supporting the team on new business opportunities to achieve objectives.

How this opportunity is different

This is a great opportunity that will see you develop your own portfolio of clients, as part of a well-established, and ambitious team.

Skills and experience that will lead to success

• Client leadership and relationship management skills.
• Excellent communication and presentation skills.
• Strong influencing and negotiation skills.
• Enthusiastic and innovative team player.
• Ability to motivate, direct and coach team members.
• Strong analytical and problem-solving skills.
• Strong business acumen.
• Strong technical insurance knowledge.
• Ability to use insurance industry IT systems to efficiently deliver client service.
• Good understanding of compliance and FCA regulation.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.