At a Glance
- Tasks: Lead strategic operations for Health and Talent, ensuring effective governance and client outcomes.
- Company: Join a leading professional services firm with a focus on innovation and excellence.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on inclusivity and high performance.
- Why this job: Make a significant impact in a dynamic environment while shaping the future of business governance.
- Qualifications: Experience in business governance, financial management, and strong leadership skills required.
The predicted salary is between 61408 - 70089 £ per year.
The UK Operations Leader owns and executes the Operations strategy that underpins the Health and Talent business strategies, leading day‑to‑day delivery through a scalable and resilient operating model while ensuring strong client outcomes, cost discipline and effective risk management. This is a hybrid position working both remotely and from our head offices in London.
What the day will look like
- Strategic Leadership & Direction: Set the strategic direction for the Health and Talent Business Governance and Operations team aligned to Aon, Solution Line, ABS and regulatory priorities. Translate Business Governance and Operations strategy into clearly defined goals, underpinned by a delivery roadmap, with measurable outcomes. Act as a thought partner to senior leadership in relation to business governance and operations activities.
- Governance & Control: Own and maintain robust governance frameworks covering decision‑making, audit, risk and compliance and controls. Ensure consistency, clarity and accountability across business governance forums, policies and processes. Partnership with Solution Line and ABS leaders to proactively identify and mitigate risks.
- Operational Excellence & Efficiency: Drive standardisation, simplification and automation of processes to improve productivity and manage expense. Ensure business operations are scalable, resilient and fit for growth.
- Financial Management: Lead the Business Governance and Operations annual budget and multi‑year financial planning process, aligned to business strategy. Maintain an accurate forecast, proactively identifying risks and opportunities.
- MI & Reporting: Define and own clear KPIs, MI and reporting to track performance, risk and progress. Ensure leadership has timely, accurate and decision‑ready insights. Drive continuous improvement through data‑led insights.
- People: Lead and role‑model effective leadership, setting clear direction, priorities and expectations while fostering an inclusive, accountable high‑performance culture. Own organisational design, capacity and talent strategy, ensuring the right skills, succession coverage and sustainable workload to deliver business priorities for Business Governance and Operations team. Enable high performance through effective performance management and targeted capability development aligned to strategic priorities. Act as a proactive and collaborative member of the Leadership Team, contributing to collective decision‑making, shared ownership of outcomes and enterprise‑wide priorities.
Skills and experience that will lead to success
- Knowledge: Deep understanding of business governance and operations within a regulated, professional services or financial services environment. Strong knowledge of governance frameworks, including decision‑making structures, risk management, audit, compliance and internal controls. Solid financial acumen, including budgeting, forecasting and multi‑year financial planning aligned to strategic priorities. Understanding of operational excellence principles, including standardisation, process simplification, automation and scalability. Experience defining and using MI, KPIs and performance reporting to support executive decision‑making. Knowledge of organisational design, workforce planning, talent management and succession planning.
- Skills: Strategic leadership skills, with the ability to set direction, translate strategy into execution plans, and deliver measurable outcomes. Strong influencing and partnering skills, able to act as a trusted thought partner to senior leaders across Solution Lines and ABS. Proven capability in governance design and control ownership, ensuring clarity, consistency and accountability across forums and processes. Analytical and problem‑solving skills, with the ability to identify risks and opportunities early and take proactive action. Financial management skills, including budget ownership, forecasting accuracy, and risk/opportunity management. Data‑driven decision‑making skills, using insights to drive continuous improvement. People leadership skills, including performance management, capability development, and team engagement.
Head of Business Governance and Operations - Health and Talent ABS employer: Aon Corporation
As a leading employer in the Health and Talent sector, we offer a dynamic work environment that fosters strategic leadership and operational excellence. Our hybrid working model allows for flexibility while being based in our vibrant London head office, where collaboration and innovation thrive. We prioritise employee growth through robust governance frameworks and a commitment to continuous improvement, ensuring that our team members are equipped with the skills and support needed to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Governance and Operations - Health and Talent ABS
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We think you need these skills to ace Head of Business Governance and Operations - Health and Talent ABS
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Aon Corporation.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Aon Corporation. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Aon Corporation
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Aon Corporation, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Aon Corporation, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Aon Corporation could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Aon Corporation as they’re likely seeking a candidate who can enhance their workplace culture.