Client Service Specialist

Client Service Specialist

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Aon Corporation

At a Glance

  • Tasks: Lead the servicing of complex commercial risk portfolios and deliver tailored client outcomes.
  • Company: Join Aon, a global leader in shaping better decisions for clients.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative team environment with opportunities to work with senior stakeholders.
  • Why this job: Make a real impact on client strategies while enhancing your insurance expertise.
  • Qualifications: Advanced insurance knowledge and proven experience in client relationship management.

The predicted salary is between 40000 - 50000 £ per year.

Are you keen to bring your advanced, technical insurance knowledge to a new exciting role? Can you demonstrate a blend of commercial insurance, relationship management and communication expertise? If so, we'd love to hear from you in connection with this new, hybrid career opportunity based out of our first class, Leeds South Central Office.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

  • Leading the end-to-end servicing of complex commercial risk portfolios, delivering high-quality, tailored client outcomes.
  • Partnering closely with Client Managers and Directors to understand client needs and shape service plans, presentations and strategic advice.
  • Managing renewals, new business and mid-term adjustments, negotiating with insurers to secure the best possible terms and solutions.
  • Developing compelling marketing and client materials, clearly presenting risk profiles, proposals and placement strategies.
  • Proactively reviewing and improving client programmes, finding opportunities to strengthen coverage and support portfolio growth.
  • Building trusted relationships and ensuring excellence, working closely with clients and insurers, maintaining compliance and contributing to a collaborative, high-performing team.

What Makes This Opportunity Different?

Step into a role where your expertise genuinely shapes how clients manage risk—not just placing insurance, but influencing strategy and delivering tailored solutions. You’ll work closely with senior stakeholders in national and multinational businesses, backed by a collaborative team and specialist resources, giving you the platform to make a real impact while continuing to grow your technical capability and market reputation.

Skills and Experience That Lead to Success:

  • Advanced insurance technical knowledge.
  • Proven experience in commercial insurance broking and client relationship management.
  • Strong network and reputation with key insurers.
  • Commercial foresight, market awareness and strong negotiation skills.
  • Outstanding communication and presentation skills.
  • Organised, disciplined and results focused.
  • Experience handling large, sophisticated insurance risks.

Client Service Specialist employer: Aon Corporation

Aon is an exceptional employer that fosters a collaborative and inclusive work culture, where your expertise as a Client Service Specialist will directly influence client strategies and outcomes. Located in the vibrant Leeds South Central office, you will benefit from a hybrid working model, extensive professional development opportunities, and the chance to build meaningful relationships with senior stakeholders in both national and multinational businesses. Join us to not only advance your career but also to make a significant impact in the world of commercial insurance.

Aon Corporation

Contact Details:

Aon Corporation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Service Specialist

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and showcase your expertise.

Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their needs and think about how your skills can help them manage risk better. This will show that you’re not just another candidate, but someone who genuinely cares about their success.

Tip Number 3

Practice your communication skills! As a Client Service Specialist, you'll need to present ideas clearly and build relationships. Role-play with a friend or use online resources to refine your pitch and ensure you come across as confident and knowledgeable.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!

We think you need these skills to ace Client Service Specialist

Advanced Insurance Technical Knowledge
Commercial Insurance Broking
Client Relationship Management
Negotiation Skills
Communication Skills
Presentation Skills
Organisational Skills

Some tips for your application 🫡

Show Off Your Skills:Make sure to highlight your advanced insurance knowledge and experience in commercial insurance broking. We want to see how your skills align with the role, so don’t hold back!

Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your relationship management and communication expertise can benefit our team at Aon. It shows us you’re genuinely interested!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Aon Corporation

Know Your Insurance Stuff

Make sure you brush up on your technical insurance knowledge before the interview. Be ready to discuss complex commercial risk portfolios and how you've successfully managed them in the past. This will show that you understand the role and can hit the ground running.

Show Off Your Relationship Skills

Prepare examples of how you've built and maintained strong relationships with clients and insurers. Think about specific instances where your communication and negotiation skills made a difference. This is key for a Client Service Specialist, so make it count!

Tailor Your Approach

Research Aon and their approach to client service. Be ready to discuss how you would develop tailored service plans and marketing materials. Showing that you can align your strategies with their goals will set you apart from other candidates.

Be Results-Focused

During the interview, highlight your organisational skills and how you've achieved results in previous roles. Discuss any improvements you've made to client programmes or how you've contributed to team success. This will demonstrate your proactive mindset and commitment to excellence.