At a Glance
- Tasks: Manage high-profile Construction & Infrastructure claims and ensure client satisfaction.
- Company: Join Aon, a global leader in shaping better decisions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic, inclusive team focused on continuous learning.
- Why this job: Make a real impact by advocating for clients and navigating complex claims.
- Qualifications: 5+ years in Construction claims and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you an experienced Construction & Infrastructure Claims Specialist who is ready to take the next step in your career? Are you able to provide first class client advocacy ultimately securing the best possible claims outcomes? If so, then we'd love to hear from you in connection with this exciting hybrid role based in our London offices.
Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for managing a portfolio of high-profile clients and navigating complex Construction & Infrastructure claims with precision and expertise. Your responsibilities will include:
- Managing a portfolio of high-value Construction & Infrastructure claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
- Provide proactive advice and guidance on coverage related issues for clients and Aon network offices to present and advocate the best strategy to facilitate the settlement and conclusion of claims.
- Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
- Provide mentorship and guidance to less experienced colleagues fostering a culture of continuous learning and development within the team.
- Staying abreast of industry trends, regulation, and best practice to enhance Aon's claims handling capabilities and risk mitigation.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
- Minimum 5 years Construction, Energy or Engineering claims handling experience ideally gained from a reputable insurance, broking or adjusting organisation.
- Proven experience of managing sophisticated claims and delivering results in a client-facing environment.
- Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
- Strong understanding of Construction insurance principles, policies and procedures.
- Impeccable administration and organisational skills.
- ACII or ACILA qualification preferred.
Claims Advocate – Construction & Infrastructure employer: Aon Corporation
Contact Detail:
Aon Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Advocate – Construction & Infrastructure
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and infrastructure sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Claims Advocate role!
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss specific cases you've managed and how you navigated complex issues. Show them you’re not just a claims specialist, but a strategic thinker who can advocate for clients effectively.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and negotiation are key in this role. Think of examples where you’ve built rapport with clients or resolved conflicts. This will help you stand out as someone who can deliver exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Aon. Let’s make those better decisions together!
We think you need these skills to ace Claims Advocate – Construction & Infrastructure
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Advocate role. Highlight your experience in managing Construction & Infrastructure claims and any relevant qualifications like ACII or ACILA. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your client advocacy skills and how you can contribute to our team at Aon.
Showcase Your Communication Skills: Since this role involves a lot of communication with clients and stakeholders, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t hesitate to share examples of how you've successfully navigated complex claims in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Aon Corporation
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Construction & Infrastructure claims. Be prepared to discuss specific cases you've handled, the strategies you employed, and the outcomes achieved. This will show your expertise and give you confidence during the interview.
✨Showcase Your Client Advocacy Skills
Since this role is all about client advocacy, think of examples where you've successfully navigated complex claims for clients. Highlight how you communicated with stakeholders and ensured client satisfaction. This will demonstrate your ability to deliver exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific claims scenarios. Practice articulating your thought process and decision-making skills in these situations. This will help you convey your problem-solving abilities effectively.
✨Emphasise Continuous Learning
Aon values mentorship and development, so be ready to discuss how you’ve supported less experienced colleagues in the past. Share your thoughts on industry trends and how you stay updated, showing that you're committed to personal and team growth.