Claims Specialist – Casualty in Chelmsford
Claims Specialist – Casualty

Claims Specialist – Casualty in Chelmsford

Chelmsford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and resolve US Casualty claims while collaborating with clients and underwriters.
  • Company: Join Aon, a global leader in shaping better decisions for clients worldwide.
  • Benefits: Enjoy hybrid working, comprehensive benefits, and two Global Wellbeing Days each year.
  • Why this job: Be part of a supportive team that values your growth and development.
  • Qualifications: Experience in claims management; knowledge of Casualty Claims is a plus.
  • Other info: Flexible work environment with excellent career advancement opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Aon is currently recruiting a Claims Advocate to join our Casualty Claims Team within the Global Broking Centre based in Chelmsford. Are you a claims professional, ideally with knowledge of London Market claims processes and procedures? Are you excited to join a claims team that handles US Casualty claims on behalf of some of the world's most recognised companies? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our Chelmsford office.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be engaged in the management and administration of new and existing notifications, collections and the successful resolution of a portfolio of Casualty claims. Your key responsibilities will include:

  • Dealing with first notification of claims, subsequent updates and collections
  • Dealing with markets, client and placement teams, network offices, underwriters and appointed third parties (loss adjusters, lawyers etc) in conjunction with the claim lead(s)
  • Help facilitate and follow up on the payment and settlement of claims for clients with underwriters
  • Coordinate discussions and meetings to support a superior level of communication between the client, underwriter and their representatives concerning the handling and settlement of claims
  • Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
  • Liaison with other teams as necessary to ensure sharing of relevant information and any other tasks that Aon and your line manager might reasonably require
  • Work with other Aon personnel around the world to ensure strong service delivery to our clients

How this opportunity is different

Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Advocates that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

  • Experience dealing with claims from First Notification of Loss to resolution
  • Knowledge of Casualty Claims an advantage (although supported by development opportunities through the experienced team in place)
  • Experience of the CLASS and ECF Processing system (preferable)
  • Proficient in Word and Excel
  • Strong Interpersonal skills
  • A-level or equivalent and Cert CII desirable

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Claims Specialist – Casualty in Chelmsford employer: Aon Corporation

Aon is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee wellbeing and professional growth. With a hybrid working model based in Chelmsford, employees benefit from a comprehensive benefits package, including Global Wellbeing Days, and the opportunity to learn from experienced colleagues in the Casualty Claims Team. Join us to be part of a supportive environment where your contributions are valued and you can thrive in your career.
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Contact Detail:

Aon Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Specialist – Casualty in Chelmsford

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at Aon or in similar roles. A friendly chat can open doors and give you insider info about the company culture and the role.

Tip Number 2

Prepare for the interview by researching Aon's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to our mission of better decisions.

Tip Number 3

Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your experiences and how they relate to the Claims Specialist role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Aon.

We think you need these skills to ace Claims Specialist – Casualty in Chelmsford

Claims Management
Knowledge of London Market Claims Processes
First Notification of Loss (FNOL)
Casualty Claims Knowledge
CLASS Processing System
ECF Processing System
Data Analysis
Communication Skills
Interpersonal Skills
Proficiency in Word
Proficiency in Excel
Problem-Solving Skills
Team Collaboration
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Claims Specialist role. Highlight your experience with claims processes, especially if you have knowledge of London Market claims. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our Casualty Claims Team and how your background makes you a great fit. Keep it engaging and personal – we love getting to know you!

Showcase Your Skills: Don’t forget to highlight your interpersonal skills and any experience with data analysis or claims management systems like CLASS and ECF. We’re looking for someone who can communicate effectively and manage claims efficiently, so let us know how you’ve done this in the past!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!

How to prepare for a job interview at Aon Corporation

Know Your Claims Inside Out

Make sure you brush up on your knowledge of Casualty claims and the London Market processes. Familiarise yourself with common terms and procedures, as this will show your expertise and confidence during the interview.

Showcase Your Interpersonal Skills

Since this role involves liaising with various stakeholders, be prepared to discuss examples of how you've effectively communicated in past roles. Highlight any experiences where you’ve successfully resolved conflicts or facilitated discussions.

Prepare for Data Analysis Questions

Given that data analysis is a key part of the role, think about how you can demonstrate your analytical skills. Be ready to discuss how you've used data to identify trends or improve processes in previous positions.

Emphasise Your Team Spirit

Aon values teamwork, so be sure to share examples of how you've collaborated with others in the past. Talk about how you contribute to a positive team environment and support your colleagues, as this aligns with their inclusive culture.

Claims Specialist – Casualty in Chelmsford
Aon Corporation
Location: Chelmsford

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