Associate Director - Captive Insurance

A senior management team role, requiring the job holder to be passionate about insurance related client relationships, to ensure that the Company’s strategy, plans and budgets are achieved, and client service excellence is delivered to clients.

As part of the AIM Senior Management Team:

• Apply strategic and operational planning agreed by the Company to their own servicing team.
• Participate in determining the Company objectives in line with overall Aon values and objectives.
• Understand the Company’s budget and contribute to meeting the overall budget in line with Group objectives.
• Contribute to the setting and monitoring of salary, incentives and benefits of any line reports.
• Ensure consistency of approach to quality and to the rendering of services to Company clients whilst achieving or exceeding budget objectives.
• Ensure that, by using effective management systems/tools, the Company optimises its operational efficiency.
• Assist in the promotion of captives and insurance solutions, both to internal and external prospects.
• Support the Company so that it attracts, develops and retains the necessary resources and skills to achieve business objectives and provide high quality services to clients.
• Complete or assist in completing any other projects or work as assigned delivering to any set timescales agreed.
• Consistently maintain the Company's good standing.
• Identify training needs, development and mentoring line reports as appropriate, ensuring guidance and coaching is provided as appropriate to achieve succession planning objectives.

As part of client responsibilities:

• Assume responsibility for client service excellence, ensuring that it is achieved and maintained and that any specific client service management agreements are managed and delivered effectively and efficiently.
• Ensure that all client regulatory and legal issues are complied with.
• Lead, advise, develop and motivate colleagues toward the accomplishment of business and team goals and objectives, and achieve personal objectives.
• Ensure client KPIs are met, while also growing the Aon relationship and improving client service.
• Implement and achieve internal audit controls and legal compliance in respect of all companies.
• Resolve client queries and issues within given deadlines.
• Engage resources where necessary and project manage workflows to meet client deadlines.
• On-board new companies or cells, design structures, review contractual agreements, develop procedures and ensure compliance with Aon internal procedures and Guernsey Laws.
• Attend specific client board meetings and strategy meetings, including the presentation of accounting, investment, insurance, corporate governance and other ad-hoc matters.
• Review, quality control and training in respect of Company Records.
• Prepare clear and concise minutes and track action points.
• Identify risks and develop or adhere to procedures and controls to mitigate them.
• Maintain and develop knowledge of related matters such as company law, accounting standards, insurance programmes, taxation etc.
• Review profitability of allocated clients together with the Executive Board and consider how to create efficiencies or negotiate fee increases where necessary.
• Attend and actively participate in Senior Management Team meetings.
• Assist with staff matters including recruitment and supporting performance by providing feedback and evaluations.

Skills and experience that will lead to success:

• The successful candidate should be a fully qualified insurance practitioner (ACII) or equivalent with previous management experience.
• Sound technical knowledge, including a good understanding of all aspects of client administration, business processes, financial instruments and markets, insurance products and principles, accounting, local company law and asset management.
• Have a good technical knowledge of the insurance, reinsurance, the captive industry and its products along with a good technical knowledge of accounting, taxation and legal issues relating to captives and insurance companies.
• A good understanding of (re)insurance/Captive Insurance/Protected Cell/Incorporated Cell companies would be a distinct advantage.
• Ability to actively participate at Board meetings.
• Management experience is beneficial.
• Lead and work within a team and be able to develop a team of professionals.
• Understand the impact of operational/business strategy and operational plans.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to lead your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.