Warehouse Team Leader
Warehouse Team Leader

Warehouse Team Leader

Stoke-on-Trent Full-Time 17500 - 21000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring smooth operations and performance management.
  • Company: Join AO, a rapidly growing electrical retailer with a passion for customer satisfaction.
  • Benefits: Enjoy 24 days holiday, pension contributions, gym discounts, and exclusive event access.
  • Why this job: Make a real impact while developing your leadership skills in a fun, collaborative environment.
  • Qualifications: Strong leadership skills and a collaborative spirit are essential; experience in team management is a plus.
  • Other info: Work a flexible 4 on 4 off shift pattern, perfect for balancing work and life.

The predicted salary is between 17500 - 21000 £ per year.

Overview

AO – The Ultimate Destination for Your Career! Imagine a life where your professional and personal responsibilities blend seamlessly. Our Days Team Leaders experience just that! By collaborating closely with our day shift team, you will engage directly in maintaining the smooth functioning of our operations. Seize this opportunity to make a significant impact and advance your career!

Salary: £29,281.07 per annum; Hours: 40.25 per week; Shift pattern: 4 on 4 off (rotational shift pattern); Start/Finish time: 6.00am – 6.00pm.

Responsibilities

  • Monitor the quality of work that our operatives carry out and manage performance.
  • Ensure products are handled correctly and in line with manual handling guidelines.
  • Complete investigations and rectify any possible discrepancies.
  • Take responsibility for administration duties, where needed.
  • Provide support with HR functions such as disciplinary meetings fairly and consistently.
  • Be responsible for the site’s cleanliness and maintenance.
  • Keep track of your team’s performance and be able to offer upskilling opportunities.

A Few Things About You

Collaboration is essential to us, and maintaining motivation for yourself and your team throughout the night is a key factor. We value your ability to independently lead your team and ensure our continued success in providing the best service to our customers.

About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Benefits

  • Holidays: 24 days
  • Pension: contribute 5% of your annual salary and we do the same, giving you a little extra support for the future
  • Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
  • Health & Wellbeing: Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
  • Discounts: Exclusive discounts across our product range
  • Family leave: Enhanced Maternity, paternity and adoption leave.
  • To see all our benefits and perks, visit our AO Benefits Page.

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Warehouse Team Leader employer: AO

At AO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and personal growth. As a Warehouse Team Leader in Stoke-On-Trent, you'll enjoy competitive pay, generous benefits including 24 days of holiday, and opportunities for professional development, all while contributing to our mission of becoming the best electrical retailer in Europe. Join us and experience a workplace where your contributions are recognised and rewarded, and where you can truly make a difference.
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Contact Detail:

AO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warehouse Team Leader

✨Tip Number 1

Familiarise yourself with AO's values and culture. Understanding what drives the company will help you align your answers during any discussions, showcasing that you're a great fit for their team.

✨Tip Number 2

Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team or improved performance, as this is crucial for the Warehouse Team Leader position.

✨Tip Number 3

Prepare to discuss your approach to problem-solving and conflict resolution. Given the responsibilities around managing performance and handling discrepancies, demonstrating your skills in these areas will be key.

✨Tip Number 4

Show enthusiasm for the role and the company. AO values passion and drive, so expressing your excitement about contributing to their success can set you apart from other candidates.

We think you need these skills to ace Warehouse Team Leader

Leadership Skills
Performance Management
Quality Control
Manual Handling Knowledge
Investigative Skills
Administrative Skills
HR Functions Understanding
Team Motivation
Collaboration Skills
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Warehouse Team Leader position. Tailor your application to highlight relevant experience and skills that align with the role.

Highlight Leadership Experience: Emphasise any previous leadership roles or experiences in your CV and cover letter. Provide specific examples of how you have successfully managed a team, improved performance, or handled challenges in a warehouse or similar environment.

Showcase Problem-Solving Skills: In your application, mention instances where you identified discrepancies or issues and took the initiative to resolve them. This will demonstrate your ability to handle the responsibilities outlined in the job description.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at AO. Mention how your values align with their mission and how you can contribute to their success.

How to prepare for a job interview at AO

✨Show Your Leadership Skills

As a Warehouse Team Leader, demonstrating your leadership abilities is crucial. Be prepared to discuss your previous experiences in managing teams, motivating staff, and handling performance issues. Share specific examples of how you've successfully led a team in the past.

✨Understand the Operations

Familiarise yourself with the operations of a warehouse environment. Research AO's processes and be ready to discuss how you would ensure smooth functioning and quality control. Showing that you understand the importance of manual handling guidelines will impress your interviewers.

✨Prepare for HR Scenarios

Since the role involves HR functions, think about how you would handle disciplinary meetings or performance reviews. Prepare to discuss your approach to resolving conflicts and supporting team members, as this will highlight your ability to manage people effectively.

✨Emphasise Collaboration

Collaboration is key in this role. Be ready to talk about how you work with others to achieve common goals. Share examples of how you've fostered teamwork in previous positions, as this aligns with AO's values and will demonstrate your fit for the company culture.

Warehouse Team Leader
AO
Location: Stoke-on-Trent

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