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For Companies At a Glance
- Tasks: Support drivers and ensure timely deliveries while managing transport operations.
- Company: Join AO, a leading retailer in appliances and electricals.
- Benefits: Enjoy 24 days holiday, healthcare cashback, and exclusive staff discounts.
- Other info: Entry-level role with excellent career growth and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Understanding of transport legislation and strong communication skills required.
The predicted salary is between 25000 - 26000 £ per year.
Overview
Job Overview About The Role
Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You’ll work closely with our Senior Transport Supervisor and provide continual support to our Drivers dealing with any issues that might arise whilst ensuring that we remain legally compliant within Transport Legislation and Working Time Directives.
Responsibilities
- Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
- Record any vehicle defects and communicate to ensure that no vehicles classed as off the road are used
- Ensure all vehicles are compliant with legislation, support with ensuring the vehicles is serviced and maintained correctly
- Allocate routes to our Drivers for the following day, managing their expectations; fairly and consistently
- Update daily reports for the Depot and log any issues
- Ensuring our drivers legal and compliant, including drivers’ hours and weekly rest
- Controlling the fuel card’s – issuing and reporting any lost or stolen to ensure that replacements can be issued
- Raising purchase order’s when required
- Accurate recording of depot time sheets for all employees
Requirements / Qualifications
- Understanding of transport legislation and logistics operation.
- Consistent level of performance, ensuring that time and cost guidelines are always followed.
- Be able to build strong internal and external relationships to support you to deliver your role.
- Work well under pressure and be able to quickly offer solutions to resolve any issues.
- Good communication skills both written and verbally.
- Competent use of Microsoft, particularly Excel.
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Benefits
- 24 days holiday
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
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Transport Administrator employer: AO
Contact Detail:
AO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at AO. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on transport legislation and logistics operations. We want to see that you know your stuff and can handle any questions thrown your way!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've successfully resolved issues under pressure, just like you'd need to do as a Transport Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Show Your Understanding of Transport Legislation: Make sure to highlight any experience or knowledge you have regarding transport legislation and logistics operations. We want to see that you understand the ins and outs of the industry, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for the Transport Administrator role. Use keywords from the job description to show us you’re a perfect fit. It’s all about making that connection!
Demonstrate Your Problem-Solving Skills: In your application, share examples of how you've successfully resolved issues under pressure. We love seeing candidates who can think on their feet and offer quick solutions, so let us know how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at AO
✨Know Your Transport Legislation
Make sure you brush up on transport legislation and logistics operations before the interview. Being able to discuss relevant laws and regulations will show that you understand the industry and are ready to tackle the role head-on.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in a high-pressure environment. AO values quick thinking, so showcasing your ability to offer solutions will definitely impress the interviewers.
✨Familiarise Yourself with Microsoft Tools
Since the role requires competent use of Microsoft tools, especially Excel, it’s a good idea to practice using these applications. Be ready to discuss how you've used them in previous roles or projects to manage data effectively.
✨Build Rapport with Interviewers
Remember, building strong relationships is key in this role. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences at AO. This will help you stand out as a candidate who can connect well with others.