Technical and Quality Manager (polymers) in Telford

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state of the art technology and is able to create high quality recycled plastics for reuse in new products. We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. Quality is at the centre of what we do and is critical to us delivering our strategic objectives and Super North Star.

Working for the Plant Manager as part of the site operations management team, you are fully accountable for delivering consistent quality of our products and helping us grow through NPI, product development and further certification. The role has been expanded as we progress towards our Super North Star. We succeed through teamwork, facing adversity in a logical and pragmatic way and taking accountability for what we do.

Here's What You Can Expect To Be Doing:

• Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications.
• Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions.
• Monitor and report failure analysis trends, liaising with relevant teams to determine corrective actions.
• Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency.
• First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory.
• Ensuring all products meet technical specifications driven by internal targets or customer specifications.
• Training and developing your teams, ensuring all holidays and absences are managed.
• Providing technical and laboratory support for the wider AO Recycling business.
• Develop and maintain written/technical instructions and procedures.
• Attending daily operational review meetings, providing updates on quality performance.

Additional Responsibilities:

• Provide holiday and sickness cover for the Plant Manager.

A Few Things About You:

• Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities.
• Plastics experience preferred.
• Laboratory experience (working and managing).
• Deep technical understanding of polymer science, moulding and product development desirable.
• Knowledge and experience of ISO and relevant regulatory standards desirable.
• Degree in Polymer Sciences or a related technical field.
• Experience in using SPC and Lean Six Sigma required.
• Flexible and responsive approach with pragmatic and logical thinking required for the role.

Our Benefits:

• 25 days holiday.
• Pension; Contribute 5% of your annual salary and we will do the same.
• Health & wellbeing; discounted gym membership, and access to virtual GP’s, Mental Health support and much more.
• Exclusive discounts across our product range.
• Enhanced Maternity, Paternity and Adoption leave.
• 2 fully paid days a year to donate your time to any charity of your choice.
• Free Food Thursday - Last Thursday of every month, lunch is on us.