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- Tasks: Own a key category in our White Goods division and drive forecasting accuracy.
- Company: Join AO, the UK's most trusted electrical retailer with a collaborative culture.
- Benefits: Enjoy 25 days holiday, health perks, discounts, and opportunities for growth.
- Why this job: Make a real impact on customer satisfaction while developing your skills.
- Qualifications: Experience in trade or supply, strong Excel skills, and great relationship-building abilities.
- Other info: Dynamic environment with a focus on creativity and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Demand Planner to come and join our Supply Chain team at AO. In this role, you’ll take ownership of a key category within our White Goods division, using your sharp analytical skills and brilliant relationship building to make sure we’ve always got the right products in the right place at the right time. You’ll work hand in hand with teams across AO, as well as our external partners, helping to drive forecasting accuracy and keep our customers smiling with a smooth, reliable experience. And because developing our people is a big part of who we are, you’ll have plenty of opportunities to grow. Whether that’s deepening your understanding of Supply Chain principles or strengthening your technical capability through our systems, every day brings a new chance to learn, progress, and push yourself further. Our people are our superpower, and we’re unstoppable when we’re together!
Here’s What You Can Expect To Be Doing:
- Work closely with the Buyer to collaboratively forecast your category range
- Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance
- Manage range changes, ensuring a smooth and well-planned transition between outgoing and incoming lines
- Build and maintain strong working relationships with both internal teams and external partners
- Support promotional planning to deliver effective and well-executed activity
- Provide weekly performance updates from your category to senior management
- Maintain accurate data within Relex, our forecasting and replenishment system
- Consistently work towards key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock
A Few Things About You:
- You’ve got experience working within a trade or supply environment
- You’re highly organised with exceptional attention to detail
- You’re confident using Microsoft Office, with strong skills in Excel and ordering systems
- You use your initiative to get things done and communicate clearly with others
- You build strong, positive relationships with both stakeholders and suppliers
A Bit About Us:
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits:
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
- Pension; Contribute 5% of your annual salary and we will do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
- Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!
To see all our benefits and perks, visit our AO Benefits page.
Demand Planner- 12 Months Fixed Term Contract in Bolton employer: AO
Contact Detail:
AO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Planner- 12 Months Fixed Term Contract in Bolton
✨Tip Number 1
Network like a pro! Reach out to current AO employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research AO’s products and their supply chain processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate.
✨Tip Number 3
Practice your analytical skills! Since this role is all about forecasting and data management, brush up on your Excel skills and be ready to discuss how you’ve used data to make decisions in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows you’re keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Demand Planner- 12 Months Fixed Term Contract in Bolton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your analytical skills and experience in supply chain or trade environments. We want to see how you can bring your expertise to the table and help us keep our customers smiling!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Demand Planner role. Mention your experience with forecasting, relationship building, and any relevant systems like Relex.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to see your key achievements and skills. We love a well-organised application!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see what you bring to the AO family!
How to prepare for a job interview at AO
✨Know Your Numbers
As a Demand Planner, you'll need to showcase your analytical skills. Brush up on key metrics like Forecast Accuracy and Availability. Be ready to discuss how you've used data in past roles to drive decisions and improve performance.
✨Build Relationships
Since this role involves working closely with buyers and suppliers, think of examples where you've successfully built strong relationships. Prepare to share how you communicate effectively and collaborate with different teams to achieve common goals.
✨Master the Tools
Familiarise yourself with Relex or similar forecasting systems. If you have experience with Excel, be prepared to discuss specific functions or analyses you've performed. Showing that you're tech-savvy will give you an edge!
✨Show Your Initiative
The job description highlights the importance of taking initiative. Think of instances where you've proactively solved problems or improved processes. Be ready to explain your thought process and the impact of your actions.
