Yard Supervisor in Telford

At AO Recycling, we are committed to extracting as much value as possible from the waste electrical and electronic equipment (WEEE) that is thrown away by UK households every year. The role will be located at our innovative plastics recycling plant in Telford, Shropshire, which uses state‑of‑the‑art technology and is able to create high‑quality recycled plastics for reuse in new products. We are growing rapidly and so with that, opportunities to develop and try new approaches become aplenty. If you are an energetic, hands‑on, innovative professional, this is the environment for you.

We are part of a bigger group and with that backing comes stability and continued investment in our business and growth aspirations. At the AO Plastics Recycling Plant, we are focused on creating industry‑leading product streams for our customers. We succeed through strong operational ownership of safety, environmental, quality and productivity.

Responsibilities

• Reporting into the Plant Manager and coordinating loading and unloading of recycled plastics trailers (2‑metre big bags and loose tip).
• Manage yard activity, liaise with transport and operational teams, and occasionally operate a forklift to deliver service excellence.
• Managing the workload of a dedicated yard FLT driver and yard cleaner, coordinating resources at peak times and helping to lead the operational team within the facility when covering for holidays and sickness.
• Ensuring stock is kept safe, tidy and weather‑protected in designated yard locations, in accordance with permits and Environment Agency regulations.
• Ensuring adherence to all company policies and processes.
• Drive continuous improvement, emphasising safety, quality, efficiency, productivity, cost reduction and morale.
• Actively participate in daily shift briefings, using and completing reports, monitoring safety, and ensuring all KPI's are met.
• Identify areas of improvement or challenges that require support or project teams to overcome.
• Demonstrate best‑in‑practice loading and securing techniques, record load information (including photographic evidence) on AO’s systems, limiting risk of movement in transit.
• Complete all required paperwork for inbound and outbound shipments, both nationwide and internationally.
• Ensure all shipments comply with customer‑specific requirements.
• Lead 5S housekeeping, accident investigation, and safety audits and related activities.
• Deliver training, foster a positive culture and manage your team’s performance, dealing with HR‑related challenges in conjunction with onsite HR teams.

Qualifications & Requirements

• Experience in supervising teams (minimum 2 years), ideally in an operational setting.
• Working rotating morning and afternoon shifts, Monday‑Friday.
• ILM Level 2 or equivalent qualification, with a desire to advance with AO supported qualifications.
• FLT trained.
• Experience working within a processing, manufacturing, or similar environment.
• Good communication skills.
• Ability to think logically and decisively to effectively provide solutions.
• Ability to work on own initiative or as part of a team.
• Formal qualifications in English and mathematics (GCSE or equivalent); completing paperwork with 100 % accuracy is critical.
• Experience and/or qualifications in continuous improvement beneficial.

Benefits & Perks

• Holidays – 22 days holiday plus bank holidays.
• Pension – Contribute 5 % of your annual salary and we’ll match the same amount.
• VIP at the AO Arena – opportunities to win free tickets and pre‑sale access.
• Health & wellbeing – discounted gym membership and the Help @ Hand scheme providing access to virtual GP, mental health support and more.
• Discounts – exclusive discounts across our product range.
• Family leave – Enhanced maternity, paternity and adoption leave.
• Making a difference – 2 fully paid days a year to your time to any charity of your choice.
• Free Food Thursday – the last Thursday of every month, lunch is on us as a way of saying thank you for your efforts.

Diversity & Inclusion

AO is for everyone! We should all feel that we belong. That’s why we are creating a welcoming and inclusive place to work. We’re proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities and sexual orientations.