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- Tasks: Ensure timely deliveries and support drivers with any issues that arise.
- Company: Join AO, the UK's most trusted electrical retailer with a vibrant culture.
- Benefits: Enjoy 24 days holiday, healthcare cashback, and exclusive staff discounts.
- Why this job: Be part of a team that makes a real difference in customers' lives.
- Qualifications: Understanding of transport legislation and strong problem-solving skills required.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You’ll work closely with our central routing team and provide continual support to the Self‑Employed Drivers dealing with any issues that might arise. You’ll also ensure that we remain legally compliant within Transport Legislation and working time directives.
Responsibilities:
- Act as the first point of contact for all Driver queries throughout the day
- Ensure that all deliveries remain on schedule and support with resolving any issues
- Record any vehicle defects and ensure that no vehicles classed as ‘off‑the‑road’ are being used
- Ensure all vehicles are loaded efficiently, within legal and safety guidelines
- Allocate routes to our drivers for the following day
- Update daily reports for the Depot and log any issues
- Complete licence checks for new Self‑Employed Drivers
- Order Depot supplies when required
- Issue and report any lost or stolen fuel cards
- Raising purchase orders when required
- Accurate recording of depot time sheets for all employees
- Support with performance on agreed KPI's
Qualifications:
- An understanding of transport legislation and logistics operation
- Able to remain calm and focused under pressure
- Able to solve problems independently and with confidence
- Able to communicate effectively especially via email and phone
- PC literate including Microsoft packages with Excel at intermediate or advanced level
Benefits:
- 24 days holiday
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share‑save Scheme
AO is for everyone! We should all feel that we belong. That’s why we are creating a welcoming and inclusive place to work. We are proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.
Transport Administrator in Crawley employer: AO Retail Limited
Contact Detail:
AO Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Crawley
✨Tip Number 1
Get to know the company! Before your interview, dive into AO's values and culture. Understanding what makes them tick will help you connect your skills to their mission, showing that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the Transport Administrator role, especially around problem-solving and communication.
✨Tip Number 3
Be ready to showcase your skills! Bring examples of how you've handled pressure or resolved issues in the past. This is your chance to shine and show that you can keep deliveries on track like a pro.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Transport Administrator in Crawley
Some tips for your application 🫡
Show Your Passion for Transport: When you're writing your application, let us see your enthusiasm for the transport industry. Mention any relevant experience or knowledge you have about transport legislation and logistics operations. We love to see candidates who are genuinely excited about making deliveries run smoothly!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. Remember, we want to understand how your skills and experiences align with the role of a Transport Administrator without having to decipher complex sentences.
Highlight Problem-Solving Skills: As a Transport Administrator, you'll need to tackle issues head-on. In your application, share examples of how you've successfully resolved problems in the past. This will show us that you can stay calm under pressure and think on your feet, which is exactly what we need!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about AO and what makes us tick while you’re at it!
How to prepare for a job interview at AO Retail Limited
✨Know Your Transport Legislation
Brush up on your understanding of transport legislation and logistics operations. Being able to discuss relevant laws and regulations during the interview will show that you’re serious about the role and understand its importance.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. This could be anything from managing delivery schedules to handling driver queries. Show them you can stay calm under pressure and think on your feet!
✨Familiarise Yourself with AO's Products
Since AO deals with a wide range of electrical appliances, it’s a good idea to familiarise yourself with their products. Mentioning specific items during your interview can demonstrate your enthusiasm and knowledge about the company.
✨Practice Effective Communication
As a Transport Administrator, communication is key. Practice articulating your thoughts clearly, especially over the phone or via email. You might even want to prepare a few questions to ask the interviewer to showcase your communication skills.