At a Glance
- Tasks: Lead facilities projects, manage budgets, and ensure high standards across multiple service areas.
- Company: Dynamic electrical retailer with a bold vision for excellence.
- Benefits: 33 days holiday, exclusive discounts, enhanced family leave, and charity days.
- Why this job: Make a real impact in creating safe and welcoming environments while driving service improvements.
- Qualifications: Full UK driving licence, NEBOSH or IOSH Level 4, and proven facilities management experience.
- Other info: Join a fun, driven team committed to being the best in Europe.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ready to lead the way in facilities excellence?
We’re looking for a strategic and hands-on Senior Facilities Manager to take charge of multiple service areas across our estate. From compliance and maintenance to catering, cleaning, and even the Spa – this role is all about delivering high standards, ensuring audit readiness, and creating a safe, efficient, and welcoming environment for everyone at AO.
Here\’s What You Can Expect To Be Doing
- Lead and support key facilities projects across the business.
- Drive service improvement initiatives and ensure delivery against KPIs and SLAs.
- Manage budgets and resources to deliver value for money without compromising quality.
- Oversee reactive and planned maintenance, utilities, catering, cleaning, reception, and Spa operations.
- Champion health & safety protocols and ensure audit readiness.
- Build strong relationships with stakeholders to ensure cohesive operations across AO.
A Few Things About You
- A full UK driving licence – travel across AO locations is essential.
- NEBOSH or IOSH Level 4 (or above).
- BIFM or IWFM Level 4 (or above).
- Proven experience across all areas of responsibility listed.
- A strategic mindset with the ability to manage daily operations and long-term improvements.
A Bit About Us
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own \”AO Perks\” to help you with the little things that matter.
- 33 days holiday
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
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Senior Facilities Manager employer: AO.com
Contact Detail:
AO.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your past projects and achievements in facilities management. This will give you an edge during interviews and show that you’re ready to lead key initiatives.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like AO, and express your interest in working with them. A personal touch can make all the difference!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and regulations in facilities management. Consider taking short courses or certifications to boost your qualifications and show that you’re committed to excellence.
We think you need these skills to ace Senior Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Facilities Manager role. Highlight your experience in managing facilities, compliance, and service improvement initiatives. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities management and how you can contribute to our mission at AO. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve driven improvements or managed budgets effectively. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AO.com
✨Know Your Stuff
Make sure you’re well-versed in all aspects of facilities management. Brush up on compliance, maintenance, and health & safety protocols. Being able to discuss specific examples from your past experience will show that you’re not just talking the talk but can walk the walk.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've driven service improvements and managed budgets effectively in previous roles. Think about specific KPIs and SLAs you've met or exceeded, and be ready to share those success stories. This will demonstrate your ability to think strategically while managing day-to-day operations.
✨Build Relationships
Since this role involves working with various stakeholders, come prepared with examples of how you've built strong relationships in the past. Highlight your communication skills and how they’ve helped you achieve cohesive operations. This will show that you understand the importance of collaboration in facilities management.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to facilities management. Think about how you would handle a sudden maintenance issue or a compliance challenge. Practising these scenarios will help you articulate your problem-solving skills and readiness for the role.