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For Companies At a Glance
- Tasks: Lead IT projects, gather requirements, and optimise SQL for data insights.
- Company: Join AO Recycling, a forward-thinking company focused on innovation.
- Benefits: Enjoy 25 days holiday, health perks, and career development opportunities.
- Why this job: Make a real impact in IT while growing your skills and career.
- Qualifications: Degree in computer science and 3-4 years of IT experience required.
- Other info: Dynamic team environment with potential for future leadership roles.
The predicted salary is between 36000 - 60000 £ per year.
Overview
At AO Recycling, we are growing our business in data gathering and analysis, delivering IT projects from conception to execution, and driving ongoing operational improvements. We are seeking a versatile and dynamic IT Generalist to join our team and help make AO Recycling’s proposition and platform the best in the UK. This role involves collaborating with business functions across the group and leveraging the wider AO family in Telford and at our Headquarters in Bolton.
The ideal candidate will have a few years of experience in IT project delivery and a proactive mindset for adopting innovative technology solutions. Fluency in SQL and SQL Reporting Services is essential for database management, report creation, and data-driven decision-making. A basic understanding of networking and the ability to diagnose common networking issues are desirable. You will work closely with third-party developers and Group IT functions to deliver solutions aligned with business needs.
The role requires the ability to work independently and proactively, managing tasks and projects with minimal supervision while delivering high-quality solutions. There are excellent opportunities for growth, with potential progression into a Project Manager or Delivery Lead role in the future. We are committed to supporting your career development with mentorship and training to help you grow into a leadership position within IT.
Here’s What You Can Expect To Be Doing
- Project Delivery: Lead and manage IT projects, ensuring timely and successful delivery in alignment with business objectives. Include planning, execution, and post-implementation support.
- Requirements Gathering: Collaborate with stakeholders to gather, analyse, and document business requirements; ensure technical specifications are communicated to development teams.
- SQL and Reporting: Develop, maintain, and optimise SQL queries; design and deliver reports using SQL Reporting Services to provide actionable insights and data visualisation for stakeholders.
- Problem Solving: Identify technical challenges and provide innovative solutions; offer troubleshooting and support across the IT ecosystem.
- Networking Issues Diagnosis: Use basic networking knowledge to diagnose and resolve common connectivity and performance issues.
- Collaboration with Third-Party Developers: Work with external developers and vendors to implement and integrate IT solutions, coordinating with internal teams.
- Collaboration with Group IT Functions: Align with corporate IT standards, security policies, and best practices; contribute to global initiatives ensuring scalable solutions.
- Advocacy for New Technology: Stay up to date with emerging technologies and assist in integrating tools that drive efficiency and business performance.
- Cross-functional Collaboration: Provide technical guidance and recommendations across departments to align IT initiatives with business needs.
- Support and Maintenance: Maintain, upgrade, and provide ongoing support for IT systems, ensuring optimal performance.
- Documentation: Create and maintain technical documentation, test scripts, UAT processes, and acceptance criteria.
A Few Things About You
- Degree (minimum 2:1) in computer science
- Relevant 3-4 years of IT experience
- Experience in IT project management and delivery
- Experience in requirements gathering, business analysis, and translating business needs into technical solutions; strong communication skills for non-technical stakeholders
- Power Apps and Power Automate knowledge would be beneficial but not mandatory
- Familiarity with SQL and SQL Reporting Services for report development, maintenance, and optimisation
- Basic networking knowledge to diagnose common networking issues
- Experience working with internal and external developers/vendors to implement IT solutions aligned with corporate standards
- Excellent problem-solving abilities and a solutions-oriented approach
- Experience working in cross-functional teams and managing multiple stakeholders
- Ability to work independently and as part of a team in a fast-paced environment
Benefits
- Holidays: 25 days, plus bank holidays (increasing to 27 days after 2 years)
- Pension: Company contributes 5% of salary; you contribute 5%
- AO Arena tickets and pre-sale access
- Health & wellbeing: discounted gym membership, virtual GP, mental health support and more
- Discounts across AO product range
- Enhanced family leave: Maternity, Paternity and Adoption leave
- Two fully paid volunteering days per year
- Regular employee perks and recognition
For more details about benefits, visit the AO Benefits page.
Job Title and Location
Job Title: IT Solutions Specialist / IT Business Analyst
Location: Telford – Halesfield
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IT Solutions Specialist / IT Business Analyst employer: AO.com
Contact Detail:
AO.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Solutions Specialist / IT Business Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can refer you to someone looking for an IT Solutions Specialist.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your SQL projects, reports, or any IT solutions you've delivered. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t just apply; engage! When you find a role that excites you, reach out to the hiring manager or team members on LinkedIn. Ask insightful questions about the company or the role. It shows you're genuinely interested and can help you stand out.
✨Tip Number 4
Keep learning and adapting! Stay updated on the latest tech trends and tools relevant to the role. Whether it's brushing up on Power Apps or diving deeper into SQL Reporting Services, showing that you're proactive about your development can impress potential employers.
We think you need these skills to ace IT Solutions Specialist / IT Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT project delivery experience and any SQL expertise you have. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of your problem-solving skills and how you've successfully collaborated with teams in the past. This is your chance to shine!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially your SQL and networking knowledge. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at AO.com
✨Know Your SQL Inside Out
Since fluency in SQL and SQL Reporting Services is essential for this role, make sure you brush up on your SQL skills. Prepare to discuss your experience with SQL queries and report creation, and be ready to demonstrate how you've used these skills to drive data-driven decision-making in past projects.
✨Showcase Your Problem-Solving Skills
This position requires excellent problem-solving abilities. Think of specific examples where you've identified technical challenges and provided innovative solutions. Be prepared to explain your thought process and the impact of your solutions on the project or team.
✨Understand Networking Basics
While a basic understanding of networking is desirable, it’s crucial to show that you can diagnose common issues. Brush up on networking concepts and be ready to discuss any relevant experiences where you’ve tackled connectivity or performance problems.
✨Emphasise Collaboration Experience
Collaboration is key in this role, especially with third-party developers and internal teams. Prepare to share examples of how you've successfully worked with diverse stakeholders to gather requirements and deliver IT solutions that align with business needs.
