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- Tasks: Join our B2B Inbound Sales team to build relationships and solve customer problems.
- Company: AO Business is revolutionising the B2B market with tailored solutions and a diverse product range.
- Benefits: Enjoy 25 days holiday, health perks, discounts, and opportunities for personal growth.
- Why this job: Make an impact in a collaborative environment where your ideas are valued and recognised.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service are essential.
- Other info: Work Monday to Friday, with a competitive salary and OTE of £40k.
The predicted salary is between 22700 - 28400 £ per year.
At first glance, AO Business and ao.com might look similar, but they\’re quite different.While ao.com transformed the way people shop for appliances, AO Business is shaking up the B2B world by offering a wider product range and tailored solutions to a more diverse client base. Our aim is simple: challenge the norm, do things better, and become the most trusted name in business supply.
We\’re looking for a Sales Executive to join our fast-paced, high-energy B2B Inbound Sales team where you won\’t just take orders – you\’ll build relationships, solve problems, and help our customers grow. You’ll look after your own client base, while being available to jump on new opportunities as they come in. With plenty of recognition for top performers, support to help you succeed, and a basic salary of £28,408 (OTE of £40k) on the table, this is a role where you can make your mark in a team that\’s transforming the B2B market!
Our people are our superpower, and we’re unstoppable when we’re together! We want your ideas to flow, and what better way to make that happen than being under the same roof, where our culture fuels creativity, collaboration and growth. If a £1 bet in the pub between two friends can become the UKs most trusted electrical retailer, imagine what else can be achieved when we we’re together!
Here\’s What You Can Expect To Be Doing
- Handle inbound calls and process orders with care and accuracy
- Build rapport and ask the right questions to understand customer needs
- Develop and maintain a healthy business pipeline
- Proactively acquire new customers and grow your client base
- Send and follow up on quotes via phone and email
- Conduct market tests and feed insights back to the team
- Collaborate with our trade team on bulk order quotes
- Hit and exceed your individual and team KPIs for revenue and margin
- Be available across direct lines and the main business line to capture new opportunities and support existing clients
- Work shifts Monday to Friday 8am-4.30pm
A Few Things About You
- A proven background in sales, with a knack for exceeding targets
- Someone who can turn a conversation into a conversion
- Confident communicator and strong relationship builder
- Self-motivated, organised, and goal-driven
- Passionate about delivering an exceptional customer experience
- Team player who thrives in a collaborative, fast-paced environment
A Bit About Us
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly – and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back – you’ll be rewarded inside and outside of work.
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
- Pension; Contribute 5% of your annual salary and we\’ll do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
- Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!
To see all our benefits and perks, visit our AO Benefits page.
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Please fill out the form below to submit your application
If you experience any issues during your application, please email your CV to careers@ao.com
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Reasonable adjustments
We want to make sure you\’re given the best possible chance to shine in your interview, so you may need us to do things in a slightly different way. This could be requesting a ground floor room or bringing along a sign interpreter to name just a few.
Fill in the below box if there\’s anything we need to know so we can adjust the process to support you.
AO is for everyone
We should all feel that we belong. That\’s why we are creating a welcoming and inclusive place to work.
We\’re proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.
We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.
And that\’s why we\’re asking these questions. Making sure our recruitment process is inclusive is a key part of what we\’re doing at AO to encourage diversity as an employer.
How will we use the data?
After we\’ve collated the data, we\’ll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren\’t, then the data may help us identify where we can improve.
The data will never have any bearing on whether an application is successful or not and will not be available to hiring managers at any stage.
How do you describe your gender identity?
How do you describe your ethnic background?
How do you like to describe your sexual identity or sexual orientation?
Do you identify as a person with a disability or are you a person with accessibility needs?
How would you describe your Neurodiversity?
If one of our AO\’ers recommended this role to you, please tick the box
By ticking, this means you are giving us your permission to keep in touch with you over the next 12 months using the information you have submitted. We will share content with you every now and then about AO and update you on relevant job opportunities. To opt out at any point, please email careers@ao.com
Thank you for completing your application for the position of Inbound Sales Executive (B2B).
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Inbound Sales Executive (B2B) employer: AO.com
Contact Detail:
AO.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive (B2B)
✨Tip Number 1
Familiarise yourself with AO Business and its unique offerings compared to ao.com. Understanding their product range and tailored solutions will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your sales techniques, especially those related to B2B environments. Be prepared to discuss how you've successfully built relationships and converted leads into sales in your previous roles.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by sharing specific examples from your past experiences. Highlight instances where you exceeded targets or adapted quickly to changing situations.
✨Tip Number 4
Demonstrate your passion for customer service by preparing anecdotes that illustrate how you've gone above and beyond to meet client needs. This will resonate well with AO's focus on exceptional customer experience.
We think you need these skills to ace Inbound Sales Executive (B2B)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in B2B environments. Use specific examples of how you've exceeded targets and built relationships with clients.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and customer service. Mention how your skills align with AO Business's mission to challenge the norm and provide tailored solutions.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as communication, problem-solving, and relationship-building. Provide examples of how you've successfully used these skills in previous roles.
Research AO Business: Familiarise yourself with AO Business's products and services. Understanding their unique position in the B2B market will help you demonstrate your enthusiasm and knowledge during the application process.
How to prepare for a job interview at AO.com
✨Know Your Product Range
Familiarise yourself with the wide range of products AO Business offers. Understanding the specifics will help you answer questions confidently and demonstrate your ability to provide tailored solutions to clients.
✨Showcase Your Sales Experience
Prepare examples from your past sales roles where you've exceeded targets or built strong client relationships. This will highlight your proven background in sales, which is crucial for this position.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've solved customer problems in previous roles. AO Business values individuals who can turn conversations into conversions, so showcasing your problem-solving abilities will be key.
✨Emphasise Team Collaboration
Since the role involves working closely with a team, share experiences that illustrate your ability to collaborate effectively. Highlighting your teamwork skills will show that you're a good fit for their fast-paced environment.
