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- Tasks: Ensure smooth warehouse operations and timely delivery of appliances to customers.
- Company: Join a leading logistics company with a focus on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be part of a dynamic team that makes a real difference in customer experience.
- Qualifications: Strong organisational skills and a proactive attitude.
- Other info: Fast-paced environment with plenty of room for growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Job Description
About the role :
Our Assistant Depot Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day.
A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams.
Responsibilities
- Complete in-house reports for the Depot Manager daily
- Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
- Ensure that all members of the team both employed and self-employed are complying with the training that they have received
- Complete alcohol testing when required
- Communicate with our Drivers, handling any queries efficiently and in a professional manner
- Transport Debriefing duties of vehicles returning from delivery and installation runs
- Take responsibility for managing the transhipping and reloads
- A bit about you : Understand transport legislation and logistics operation
- Able to build good relationships with people even when under pressure
- Challenge any vehicle issues or damages with our Drivers
- Able to make decisions in the absence of the Depot Manager to drive performance and service
- React quickly to information and be able to solve problems independently
- Good communication skills both verbally and written
- Competent use of Microsoft, particularly Excel
What to expect / About you
- Salary : £25,563.20 per annum
- Shift pattern : 5 on 3 off, 5 on 2 off
- Job Type : Full time and permanent contract
- Park Avenue Industrial Estate, Park Avenue, Luton, Bedfordshire, LU3 3BP
A Bit About Us
We’re a team of individuals who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business.
We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.
Our Benefits
- 31 days holiday
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
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Assistant Depot Supervisor employer: AO.com
Contact Detail:
AO.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Depot Supervisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Depot Supervisor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to warehouse operations and customer service. We can help you with mock interviews to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Depot Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Assistant Depot Supervisor role. We want to see how your skills can help us keep our warehouse operations running smoothly!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to ensuring our customers receive their appliances on time, every time.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've tackled challenges in a fast-paced environment. We love seeing how you handle issues that may arise during delivery and installation runs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AO.com
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Assistant Depot Supervisor. Familiarise yourself with warehouse operations, delivery processes, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a delivery issue or a team conflict. Think of examples from your past experiences where you've successfully resolved similar problems. This will demonstrate your hands-on approach and problem-solving skills.
✨Show Your Team Spirit
As an Assistant Depot Supervisor, teamwork is key. Be ready to discuss how you’ve worked effectively with others in previous roles. Highlight your ability to support your colleagues and ensure smooth operations, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the challenges the depot faces, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
