Assistant Depot Supervisor

About the role: Our Assistant Depot Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams. * Salary: £25,563.20 per annum * Shift pattern: 5 on 3 off, 5 on 2 off * Job Type: Full time and permanent contract * Park Avenue Industrial Estate, Park Avenue, Luton, Bedfordshire, LU3 3BP What to expect: * Complete in-house reports for the Depot Manager daily * Check that all vehicles leaving the depot are secure and meet required transport legislation requirements * Ensure that all members of the team both employed and self-employed are complying with the training that they have received * Complete alcohol testing when required * Communicate with our Drivers, handling any queries efficiently and in a professional manner * Transport Debriefing duties of vehicles returning from delivery and installation runs * Take responsibility for managing the transhipping and reloads A bit about you: * Understand transport legislation and logistics operation * Able to build good relationships with people even when under pressure * Challenge any vehicle issues or damages with our Drivers * Able to make decisions in the absence of the Depot Manager to drive performance and service * React quickly to information and be able to solve problems independently * Good communication skills both verbally and written * Competent use of Microsoft, particularly Excel A Bit About Us: We’re a team of individuals who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we’re a people business. We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly. Our Benefits: * 31 days holiday * At least 5% contribution pension scheme * Healthcare Cashback Scheme * Exclusive Staff Discount * Enhanced Maternity, Paternity and Adoption Packages * Expression of wish service * Make a difference days (x2 fully paid charity days a year) * Share-save Scheme To see all our benefits and perks, visit our AO Benefits page