Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Returns Operative, you'll ensure vehicles meet transport laws and assist with loading operations.
- Company: Join an award-winning company that values work-life balance and employee development.
- Benefits: Enjoy a competitive salary, employee discounts, health perks, and a pension plan.
- Why this job: Be at the forefront of customer service while developing your career in a supportive environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work a 4 on 4 off shift pattern for optimal work-life balance.
A Bit About Us: A fantastic opportunity to join an award-winning company. With Favourable shift patterns to allow an excellent work life balance. We offer great internal development opportunities, Employee discount along with a growing list of other perks including simply health and a pension plan. More About the Role: AO – The Ultimate Destination for Your Career! Our Returns Operatives are constantly at the heart of our operation, diligently ensuring our vehicles comply with transport legislation and actively assisting our loading operation. They truly stand at the forefront, guaranteeing our customers receive top-notch service. At AO, we believe that our employees are our greatest asset, that’s why we offer a range of benefits and opportunities to help you achieve your career! Here’s What You Can Expect To Be Doing as our Returns Operative: *Salary: £12.50 per hour *Hours: 40.25 hours per week *Shift Pattern: 4 on 4 off (Rotational shift pattern) * Start/Finish time: 10.00am – 10:00pm You will: *Debrief returning vehicles. *Report any defects, damages, or safety issues. *Communicate with Drivers regarding the daily runs and any issues that may occur. *Assist with loading and unloading of vehicles *Download returns sheets and some other admin duties. *Update Daily statistics regarding…
Returns Operative employer: ao.com Careers
Contact Detail:
ao.com Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns Operative
✨Tip Number 1
Familiarize yourself with transport legislation and safety regulations relevant to vehicle operations. This knowledge will not only help you in the role but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Highlight any previous experience you have in logistics or vehicle operations. If you've worked in a similar environment, be ready to share specific examples of how you contributed to the team's success.
✨Tip Number 3
Show your enthusiasm for customer service. Since Returns Operatives play a crucial role in ensuring customer satisfaction, be prepared to discuss how you prioritize customer needs in your work.
✨Tip Number 4
Be ready to discuss your flexibility with shift patterns. The role requires a rotational shift pattern, so expressing your willingness to adapt to different schedules can set you apart from other candidates.
We think you need these skills to ace Returns Operative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Returns Operative position. Highlight key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that align with the role. Emphasize any previous work in logistics, customer service, or vehicle operations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at AO and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ao.com Careers
✨Understand the Role
Make sure you have a clear understanding of what a Returns Operative does. Familiarize yourself with the responsibilities listed in the job description, such as debriefing vehicles and reporting defects. This will help you answer questions confidently.
✨Show Your Communication Skills
Since the role involves communicating with drivers and reporting issues, be prepared to discuss your communication style. Share examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Your Attention to Detail
The job requires diligence in ensuring compliance with transport legislation and reporting safety issues. Be ready to provide examples from your previous experience where your attention to detail made a difference.
✨Ask About Development Opportunities
Since AO emphasizes internal development, prepare thoughtful questions about growth opportunities within the company. This shows your interest in long-term career progression and aligns with their values.
