About AnywhereNow
AnywhereNow is a leading global UCaaS provider with 240+ employees across 22 countries, specializing in AI‑powered customer engagement solutions. Following recent strategic acquisitions, including Deepdesk (AI customer support) and Tendfor, we are expanding our capabilities in dialogue software and intelligent contact center solutions. As a Microsoft partner, we deliver innovative communication platforms that transform how businesses connect with their customers.
About the role
We're seeking an ambitious Presales Consultant based in the UK to support our expanding client base and drive technical sales excellence across our dialogue software portfolio. This is a pivotal role within AnywhereNow's global Sales Team, offering an exciting opportunity for a tech‑savvy professional ready to take on an international sales challenge.
Key Responsibilities
- Solution Design & Technical Consultancy
- Identify and design solutions to meet clients' technical requirements, leading workshops to scope and architect fit‑for‑purpose implementations.
- Provide expert technical guidance and support throughout all stages of the presales process.
- Conduct pre‑sales product demonstrations showcasing our dialogue software capabilities.
- Evaluate and deliver proof of concepts for both prospective and existing customers.
- Sales Enablement
- Support RFP and tender responses with technical expertise and documentation.
- Create and deliver compelling technical and product presentations to internal and external stakeholders.
- Collaborate closely with the Sales Team to qualify opportunities and progress deals.
- Process Improvement & Documentation
- Proactively identify opportunities to enhance presales processes and team efficiency.
- Maintain and improve technical documentation and knowledge resources.
- Support the Professional Services team by providing clear technical requirements for solution implementation.
Desired Qualities
- Customer Centricity – Ability to provide high‑quality service to customers, including understanding their needs, solving problems and responding to feedback.
- Innovation – Ability to generate and implement new and innovative ideas to solve problems and create new business opportunities.
- Systems Thinking – Ability to understand the interdependencies and complexities of a business or project and to develop integrated solutions that are scalable and adaptable to future changes.
- Proactiveness – Ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem‑solving.
- Adaptability – Ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable.
- Collaboration – Ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute.
- Communication – Ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.
Essential Requirements
- Preferably 4+ years in a customer‑facing role.
- Expertise in Microsoft Voice Technologies and Microsoft 365.
- Awareness of HTML, JavaScript, CSS, and related web technologies.
- Experience integrating third‑party APIs.
- Proven track record implementing and supporting technology solutions based on Microsoft Voice technologies.
- Commitment to staying up‑to‑date with new‑to‑market technologies to deliver industry best practice service offerings.
What We Offer
- Opportunity to work with cutting‑edge AI and dialogue software technology.
- Exposure to international clients and markets across our 22‑country footprint.
- Career development within a rapidly growing, acquisition‑active organization.
- Collaborative, innovative culture with a global team.
- UK‑based position with flexibility to support international time zones.
Information Security Responsibilities
- Adhering to all applicable information security policies, procedures, and guidelines at all times.
- Protecting company, customer, and partner data from unauthorized access, disclosure, alteration, or loss.
- Using company systems, devices, and networks in a secure and compliant manner.
- Promptly reporting any suspected or actual security incidents, breaches, or vulnerabilities to the appropriate team.
- Completing mandatory information security and data protection training as required.
- Ensuring that confidential information is handled and stored securely in line with company policies and legal requirements.
Failure to comply with information security responsibilities may result in disciplinary action.
