Presales Consultant

We're seeking an ambitious Presales Consultant based in the UK to support our expanding client base and drive technical sales excellence across our dialogue software portfolio. This is a pivotal role within AnywhereNow's global Sales Team, offering an exciting opportunity for a tech-savvy professional ready to take on an international sales challenge.

As our Presales Consultant, you'll bridge the gap between client requirements and technical solutions, playing a crucial role in converting prospects into satisfied customers through expert demonstration, consultation, and proof of concept delivery.

• Identify and design solutions to meet clients' technical requirements, leading workshops to scope and architect fit-for-purpose implementations.
• Provide expert technical guidance and support throughout all stages of the presales process.
• Evaluate and deliver proof of concepts for both prospective and existing customers.
• Support RFP and tender responses with technical expertise and documentation.
• Create and deliver compelling technical and product presentations to internal and external stakeholders.
• Collaborate closely with the Sales Team to qualify opportunities and progress deals.

• Proactively identify opportunities to enhance presales processes and team efficiency.
• Maintain and improve technical documentation and knowledge resources.
• Support the Professional Services team by providing clear technical requirements for solution implementation.

• Customer Centricity - The ability to provide high-quality service (to customers), including understanding their needs, solving problems, and responding to feedback.
• Innovation - The ability to generate and implement new and innovative ideas to solve problems and create new business opportunities.
• Systems Thinking - The ability to understand the interdependencies and complexities of a business or project and to develop integrated solutions that are scalable and adaptable to future changes.
• Proactiveness - The ability to anticipate and take initiative in addressing potential challenges or opportunities before they arise, demonstrating foresight and proactive problem-solving.
• Adaptability - The ability to adjust to changing situations and work effectively in environments that may be uncertain or unpredictable.
• Collaboration - The ability to work effectively with others and to build strong relationships based on trust and mutual respect, recognizing that everyone has something to contribute.
• Communication - The ability to communicate clearly and effectively with individuals across the organization, and to be responsive to their needs and concerns.

• Preferably 4+ years in a customer-facing role.
• Expertise in Microsoft Voice Technologies and Microsoft 365.
• Experience integrating third-party APIs.
• Proven track record implementing and supporting technology solutions based on Microsoft Voice technologies.
• Commitment to staying up to date with new-to-market technologies to deliver industry best practice service offerings.

• Opportunity to work with cutting-edge AI and dialogue software technology.
• Exposure to international clients and markets across our 22-country footprint.
• Career development within a rapidly growing, acquisition-active organization.
• Collaborative, innovative culture with a global team.
• UK-based position with flexibility to support international time zones.

• Adhering to all applicable information security policies, procedures, and guidelines at all times.
• Protecting company, customer, and partner data from unauthorized access, disclosure, alteration, or loss.
• Using company systems, devices, and networks in a secure and compliant manner.
• Promptly reporting any suspected or actual security incidents, breaches, or vulnerabilities to the appropriate team.
• Completing mandatory information security and data protection training as required.
• Ensuring that confidential information is handled and stored securely in line with company policies and legal requirements.
• Failure to comply with information security responsibilities may result in disciplinary action.