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- Tasks: Guide clients through corporate relocations and provide exceptional customer service.
- Company: Join Cartus, a global leader in relocation services with a focus on diversity and inclusion.
- Benefits: Enjoy extensive training, remote work, 23 days holiday, and private medical insurance.
- Other info: Work from home with opportunities for career growth and professional development.
- Why this job: Make a real impact by helping people transition to new homes and experiences.
- Qualifications: Strong customer service skills and ability to manage multiple tasks in a fast-paced environment.
The predicted salary is between 40000 - 50000 £ per year.
About Cartus:
Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences. We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world.
Our Winning Behaviours:
- Obsess About Growth.
- Always Find A Better Way.
- Relentlessly Focus On Talent.
- Achieve Exceptional Results.
These are the winning behaviours that represent what we believe in and support how we go about our business each day. Our commitment to our people and all our winning behaviours are made possible through the passion and energy of our diverse team members.
About the role:
Due to continued growth and success we are looking for enthusiastic customer service professionals with C1 Korean language skills to work in a varied and fast paced environment which offers great benefits and long term career opportunities. A role where no two days are the same, and each day will supply new challenges to face head on whilst you provide exceptional customer service.
In this role, you will be working from home, supplied with virtual onboarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role. The Senior International Assignment Consultant serves as the navigator and owner of the Assignment process for his/her international assignees and provides support to the Client Services Manager. Responsibilities will include administration of client’s mobility policy/program and logistical support where required, deputising and working in close contact with team manager in order to deliver on company and client KPIs.
The role will encompass responsibility for effectively partnering with Cartus global operations and finance to ensure strict audit and control processes are adhered to as per clients requirements, whilst driving simplification/process improvement and supporting Cartus management with reporting and financial enquiries. Focus on system data integrity through coordination of input by the supplier teams and GENPACT to ensure the accurate and timely processing of services. In addition, the SIAC will be expected to build effective relationships with the client in order to assist the team in delivering excellent levels of service.
Whilst a number of underpinning processes are apparent there will regularly be the need to work independent of these and demonstrate the ability to think creatively.
About you:
Previous experience in global mobility is desired but not essential. Our market leading training can upskill you in every aspect of relocation. This role operates at a professional level, and as such requires the holder to be able to think laterally and be highly flexible. Working within a busy environment with multiple customers coordinating every aspect of the relocation process.
You will bring a minimum of 3-5 years’ experience in a role which requires strong customer service/coordination/project management skills with the ability to manage a high volume of work and a busy mailbox within a fast paced environment. Training and coaching skills would be desired but not essential. Leadership and management support experience is also desirable.
You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and be process orientated. As this role is completely working from home you will need to be able to work independently and use your own initiative. The ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background.
Why Join Us:
As a Cartus employee you will be part of a global company who focuses on Diversity, inclusion and equality. We foster a supportive, fun and open environment. Cartus supports their employees in different ways, from career and professional development to physical and mental wellbeing. As a Cartus employee you will have access to the below and more:
- Extensive new hire training
- Full IT equipment provided
- Reward & Recognition Programmes
- 23 days holiday plus bank holidays
- Additional days off for your birthday and for Christmas Eve
- Private Medical Scheme
- Long Term Sickness insurance
- Pension Scheme
Sr Consultant International Relocation employer: Anywhere Integrated Services
Contact Detail:
Anywhere Integrated Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Consultant International Relocation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Cartus or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching common questions for roles like Senior International Assignment Consultant. Practice your answers, focusing on your customer service skills and how you've handled challenges in the past.
✨Tip Number 3
Show off your personality during interviews! Cartus values a diverse team, so let your unique experiences shine through. Share stories that highlight your adaptability and creativity in problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Cartus team and ready to embrace our winning behaviours.
We think you need these skills to ace Sr Consultant International Relocation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior International Assignment Consultant. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about global mobility and how your experiences align with our winning behaviours. Let us know what makes you the perfect fit for Cartus.
Showcase Your Flexibility: Since this role requires a high level of flexibility, be sure to mention any experiences where you've successfully adapted to changing circumstances. We love candidates who can think creatively and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at Anywhere Integrated Services
✨Know Your Stuff
Before the interview, make sure you understand Cartus and their approach to international relocation. Familiarise yourself with their winning behaviours and think about how your experience aligns with their focus on growth and exceptional results.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to manage multiple tasks and maintain a high level of accuracy under pressure.
✨Be Ready to Think Creatively
The role requires lateral thinking and flexibility. During the interview, be prepared to discuss scenarios where you've had to come up with innovative solutions to challenges. This will demonstrate your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how they measure success in the position. This shows you're genuinely interested and engaged.