At a Glance
- Tasks: Lead membership sales, support team development, and ensure exceptional member experiences.
- Company: Premium health club focused on exceptional member experiences and growth.
- Benefits: Starting salary of £29,000 plus uncapped commission and complimentary gym membership.
- Other info: Clear progression opportunities and ongoing training in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the fitness industry.
- Qualifications: Experience in health clubs or customer-focused environments; Level 3 qualified.
The predicted salary is between 38000 - 40000 £ per year.
Overview
We've invested heavily in creating an exceptional member experience, with state-of-the-art equipment, beautiful facilities and a modern, digital-first marketing strategy that consistently generates warm leads.
Our members love the product, and we're looking for an ambitious Assistant General Manager to help drive the next phase of growth.
As Assistant General Manager, you'll play a pivotal role in the day-to-day operation and commercial success of the club.
Working closely with the General Manager, you'll lead membership sales, support retention initiatives, oversee operational standards and help create an outstanding experience for every member.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys motivating others and is passionate about delivering results through both people and performance.
You'll be equally comfortable leading from the front on the gym floor, managing membership enquiries, supporting team development and ensuring the club operates to the highest standards.
Responsibilities
- Drive membership sales through tours, consultations, calls and follow-up activity.
- Manage daily lead flow and sales pipeline activity through Club Wise.
- Support the delivery of club revenue, membership growth and retention targets.
- Proactively manage arrears, renewals and cancellations to protect recurring revenue.
- Assist with the day-to-day operation of the club, ensuring exceptional standards of cleanliness, presentation and member experience.
- Lead by example and support, coach and motivate team members to achieve their objectives.
- Deliver first-week and first-month member engagement activity to improve retention.
- Work closely with our marketing agency to maximise campaign performance and lead generation.
- Support local marketing initiatives, partnerships, events and community outreach activity.
- Monitor and report on key club KPIs including sales, retention, member engagement and operational performance.
- Act as Duty Manager and take responsibility for the club in the General Manager's absence.
Qualifications
- Previous experience within a health club, fitness, hospitality, leisure or customer-focused environment.
- Proven track record of achieving sales targets and driving commercial performance.
- Natural leader who enjoys developing and motivating others.
- Highly organised with strong attention to detail.
- Comfortable working with KPIs, targets and performance metrics.
- Excellent communication and relationship-building skills.
- Positive, energetic and professional approach.
- Passionate about delivering exceptional customer service and member experiences.
- Experience using Club Wise or similar CRM systems would be advantageous.
- You must be Level 3 Qualified.
Compensation and Benefits
- Starting salary of £29,000 plus uncapped commission (realistic OTE £38,000 - £40,000).
- Complimentary Anytime Fitness membership.
- Ongoing training and development opportunities.
- Supportive leadership team and a premium product you can be proud to represent.
- Clear progression opportunities as we expand to additional locations.
- Next Steps
If you're an ambitious fitness professional looking to take the next step in your management career and play a key role in the growth of a premium health club, we'd love to hear from you.
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Seven Sisters Road, North London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Anytime Fitness.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Anytime Fitness is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Anytime Fitness, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Assistant General Manager - Seven Sisters Road, North London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Anytime Fitness
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Anytime Fitness.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Anytime Fitness.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Anytime Fitness's Clientele
Since it's a full-time gig, understanding the specific clientele Anytime Fitness caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
