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For Companies At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer experiences.
- Company: Join the innovative Anya Hindmarch brand, known for luxury and sustainability.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Be part of a creative team making a real impact in retail.
- Qualifications: Passion for retail and strong leadership skills required.
- Other info: Opportunities for growth and development in a supportive community.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen within the Anya Hindmarch Village for a Retail Supervisor. The Village consists of 6 stores on Pont Street and a flagship store on Sloane Street. The fast-paced environment requires a charismatic Supervisor with a passion for retail and hospitality to ensure that every visitor to the Village or Sloane Street has an incredible customer experience. We are looking for someone who can support the General Retail Manager with wider retail projects, as well as providing support over rota-ed weekends.
Since launching in 2021, the Village has been at the heart of our retail activity with the close community of neighbouring stores.
Reporting to: General Retail Manager
Hours: 5 days a week (Monday to Sunday)
Responsibilities:
- Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the Head of Retail and General Retail Manager.
- Nurture existing and develop new customer relationships through effective outreach, clienteling, communication channels, and in-person appointments.
- Monitor uniform and presentation standards across the retail team, ensuring alignment with brand expectations.
- Act as a brand ambassador, consistently embodying company values and setting an example for the team.
- Ensure an exceptional customer experience at all times, coaching and supporting the team to uphold sales floor standards.
- Maintain high back-of-house standards, ensuring stockroom organisation, product coding accuracy, and overall stock safety.
- Lead and support the team through daily morning meetings, including target setting, performance updates, and clienteling focus.
- Monitor individual performance and provide coaching and training where needed.
- Ensure the team is fully trained in till procedures and in-store operations, with a strong focus on stock integrity and accuracy.
- Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels.
- Assist the General Retail Manager with onboarding and training new starters.
- Oversee and support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day.
- Ensure the shop floor is restocked daily, including product and packaging, in preparation for trading.
- Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times.
- Support additional retail projects as required, including Village Hall activations.
Anya Hindmarch is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor (Part Time or Full Time) in London employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor (Part Time or Full Time) in London
✨Tip Number 1
Get to know the brand inside out! Research Anya Hindmarch's values, sustainability projects, and customer experience focus. This will help you stand out in interviews and show that you're genuinely passionate about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend retail events where Anya Hindmarch is present. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for your interview by practising common retail scenarios. Think about how you'd handle difficult customers or boost team morale. Showing that you can think on your feet will impress the hiring managers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Anya Hindmarch.
We think you need these skills to ace Shop Supervisor (Part Time or Full Time) in London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail and hospitality shine through. We want to see how your experiences align with our brand values and how you can contribute to creating an incredible customer experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Shop Supervisor role. Highlight relevant skills and experiences that match the job description, especially those related to team leadership and customer engagement.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at Anya Hindmarch
✨Know the Brand Inside Out
Before your interview, dive deep into Anya Hindmarch's history, values, and recent projects. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Charisma
As a Retail Supervisor, charisma is key! Prepare examples of how you've created exceptional customer experiences in the past. Think about times when you went above and beyond to make a customer's day.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in leading teams and supporting colleagues. Share specific instances where you coached team members or improved performance, as this aligns with the role's responsibilities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a retail environment. Think through scenarios like handling difficult customers or managing stock discrepancies, and be prepared to explain your thought process.
