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For Companies At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer experiences.
- Company: Join Anya Hindmarch, a luxury brand known for innovation and sustainability.
- Benefits: Flexible part-time hours, competitive pay, and a vibrant work environment.
- Why this job: Be a key player in a fast-paced retail setting with a focus on community.
- Qualifications: Passion for retail, strong communication skills, and team leadership experience.
- Other info: Opportunity to grow within a globally recognised brand committed to sustainability.
The predicted salary is between 13 - 16 £ per hour.
An exciting opportunity has arisen within the Anya Hindmarch Village for a Retail Supervisor. The Village consists of 6 stores on Pont Street and a flagship store on Sloane Street. The fast-paced environment requires a charismatic Supervisor with a passion for retail and hospitality to ensure that every visitor to the Village or Sloane Street has an incredible customer experience. We are looking for someone who can support the General Retail Manager with wider retail projects, as well as providing support over rota-ed weekends.
Since launching in 2021, the Village has been at the heart of our retail activity with the close community of neighbouring stores.
Reporting to: General Retail Manager
Hours: 5 days a week (Monday to Sunday)
Responsibilities:
- Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the Head of Retail and General Retail Manager.
- Nurture existing and develop new customer relationships through effective outreach, clienteling, communication channels, and in-person appointments.
- Monitor uniform and presentation standards across the retail team, ensuring alignment with brand expectations.
- Act as a brand ambassador, consistently embodying company values and setting an example for the team.
- Ensure an exceptional customer experience at all times, coaching and supporting the team to uphold sales floor standards.
- Maintain high back-of-house standards, ensuring stockroom organisation, product coding accuracy, and overall stock safety.
- Lead and support the team through daily morning meetings, including target setting, performance updates, and clienteling focus.
- Monitor individual performance and provide coaching and training where needed.
- Ensure the team is fully trained in till procedures and in-store operations, with a strong focus on stock integrity and accuracy.
- Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels.
- Assist the General Retail Manager with onboarding and training new starters.
- Oversee and support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day.
- Ensure the shop floor is restocked daily, including product and packaging, in preparation for trading.
- Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times.
- Support additional retail projects as required, including Village Hall activations.
Anya Hindmarch is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Retail Shop Supervisor (Part time) in London employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Supervisor (Part time) in London
✨Tip Number 1
Get to know the brand inside out! Research Anya Hindmarch's values, sustainability projects, and retail concepts. When you walk into that interview, show us your passion for the brand and how you can contribute to its mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and get insider tips on what it’s really like to work in the Village. This could give you an edge in your application!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, customer service, and teamwork. We want to see how you handle real-life scenarios that might come up as a Retail Supervisor.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Retail Shop Supervisor (Part time) in London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail and hospitality shine through. We want to see how your passion aligns with our brand values and the incredible customer experience we aim to provide.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experiences that showcase your ability to support a team, drive sales, and maintain high standards, just like we do at Anya Hindmarch.
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you’ve used them in previous roles. Whether it’s coaching a team or managing stock, we want to know how you can contribute to our vibrant Village atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Anya Hindmarch
✨Know the Brand Inside Out
Before your interview, make sure you research Anya Hindmarch thoroughly. Understand their values, sustainability initiatives, and product lines. This will not only show your genuine interest but also help you align your answers with the brand's ethos.
✨Showcase Your Customer Service Skills
As a Retail Shop Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can nurture relationships and create memorable experiences for visitors.
✨Demonstrate Leadership Qualities
Think of instances where you've led a team or project. Be ready to discuss how you motivate others, handle conflicts, and ensure high standards. Anya Hindmarch values charismatic leaders, so let your personality shine through!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
