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- Tasks: Serve delicious ice creams, engage with customers, and ensure a fantastic experience.
- Company: Join Anya Hindmarch, a luxury brand known for sustainability and innovative retail concepts.
- Benefits: Enjoy a fun work environment, flexible hours, and the chance to learn about food service.
- Why this job: Be part of a unique ice cream project that celebrates creativity and community spirit.
- Qualifications: No prior experience needed; just bring enthusiasm and a passion for customer service.
- Other info: Fixed term contract from June to August, perfect for summer job seekers!
Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts.
The Village on Pont Street in London’s Chelsea, opened in 2021, is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions. So far, The Village Hall has played host to numerous concepts that include a hairdresser, a greengrocer, the viral Ice Cream Project and the Christmas grotto.
Returning for its fourth year, The Ice Cream Project will return to The Village from the 7th of June to the 17th of August, serving a lineup of our unexpectedly delicious ice creams and sorbets. The brand-new flavours – with a few return cameos – celebrate Anya Hindmarch’s favourite cult food brands typically found in the pantry rather than the freezer. Think savoury sauces, condiments, biscuits and even olives. Plus, expect a few added extras, including our popular branded caps, ice cream-inspired T-shirts and a blind ice cream tasting menu at the Anya Cafe.
The Role
We are looking for an enthusiastic and customer focused Food Service Assistant to help bring The Ice Cream Project to life. This is a full time, fixed contract from 5th June to the 17th August, working 40 hours per week, including working weekends as part of a rotating schedule.
Main Responsibilities:
- Providing customers with tasters
- Serving ice cream flavours with a focus on presentation and immersive customer experience
- Selling larger pots and accompanying freezer packs
- Till & payment operations (trained)
- Engaging with customers while managing queues to ensure an excellent customer experience
- Restocking freezers and ensuring stock levels are maintained
- Conducting regular stock counts and accepting stock deliveries
- Temperature checks of freezers and ice cream. Logging on record sheets.
Additional Skills:
- Product knowledge (trained)
- Awareness of allergens (trained)
- High levels of personal hygiene in line with food service standards
- Adhering to food hygiene and safety regulations, with full training provided
Anya Hindmarch is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.
ICE CREAM FOOD SERVICE ASSISTANT employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICE CREAM FOOD SERVICE ASSISTANT
✨Tip Number 1
Familiarise yourself with Anya Hindmarch's brand and values. Understanding their focus on sustainability and community will help you connect with the team during your interactions.
✨Tip Number 2
Show your enthusiasm for ice cream and customer service! Be prepared to share your favourite flavours or experiences related to ice cream, as this can help you stand out during conversations.
✨Tip Number 3
Practice engaging with customers in a friendly and approachable manner. Role-playing scenarios where you serve ice cream or handle customer queries can boost your confidence and showcase your skills.
✨Tip Number 4
Be ready to discuss your availability and flexibility, especially since the role requires working weekends. Highlighting your willingness to adapt to the rotating schedule can make you a more attractive candidate.
We think you need these skills to ace ICE CREAM FOOD SERVICE ASSISTANT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Ice Cream Food Service Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the brand. Mention any previous experience in food service or customer engagement, and express your passion for creating memorable customer experiences.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to this role, such as product knowledge, customer service experience, and adherence to food hygiene standards. Use specific examples to demonstrate these skills in your CV.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Anya Hindmarch
✨Show Your Enthusiasm
As a Food Service Assistant, your passion for ice cream and customer service should shine through. Be sure to express your excitement about the role and the unique ice cream flavours you'll be serving.
✨Demonstrate Product Knowledge
Familiarise yourself with the ice cream flavours and ingredients before the interview. Being able to discuss the different flavours and their inspirations will show that you're genuinely interested in the product and can engage customers effectively.
✨Highlight Customer Engagement Skills
This role requires excellent customer interaction. Prepare examples of how you've successfully engaged with customers in previous roles, especially in busy environments, to demonstrate your ability to manage queues and enhance the customer experience.
✨Emphasise Hygiene and Safety Awareness
Since food hygiene is crucial in this role, be ready to discuss your understanding of food safety regulations and personal hygiene standards. Mention any relevant training or experiences that showcase your commitment to maintaining high standards.
