At a Glance
- Tasks: Engage with customers, provide top-notch service, and achieve sales targets in a vibrant retail environment.
- Company: Join Anya Hindmarch, a pioneering luxury brand known for innovation and sustainability since 1987.
- Benefits: Enjoy a dynamic work atmosphere, flexible hours, and the chance to be part of exciting retail concepts.
- Why this job: Be part of a community-focused brand that values personalisation and sustainability while delivering exceptional customer experiences.
- Qualifications: Minimum 2 years retail experience; strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for growth and collaboration in a unique retail setting on Pont Street, London.
The predicted salary is between 28800 - 43200 £ per year.
The Brand
Anya Hindmarch, founded in London in 1987, is a luxury accessories brand. Anya was the first accessories designer to hold an on-schedule London Fashion Week show and has since grown into a global brand. Modern craftsmanship and personalisation sit at the heart of everything the brand does. Each bespoke piece is - as Anya says - about ‘having your name on something, rather than mine’. The brand shows an ongoing commitment to the circularity of materials with the I Am A Plastic Bag campaign, a collection made from an innovative new fabric created from recycled plastic bottles, and the more recent Waste Not Want Not collections and Return to Nature.
The Village
The Village is an exciting and innovative retail concept on Pont Street in London. It has five neighbouring shops – The Anya Cafe, The Plastic Shop, The Labelled Shop, The Bespoke Shop and the Village Hall which houses different concepts throughout the year. The Anya Village offers innovative concepts, collaborations and exhibitions alongside our collections. It is a place for the brand to connect with its community, engage with projects it cares about and invite in collaborators. Our mainline store is located on Sloane Street selling seasonal collections.
The Role
We are currently looking for full time Sales Consultants to join our Village store teams. Our customer is at the heart of everything we do so you should be passionate about delivering exceptional customer service.
What you’ll be responsible for:
- Building positive relationships with customers
- Providing excellent customer service in store and with customer follow up
- Achieving in-depth product and brand knowledge
- Maximising every selling opportunity to achieve sales targets
- Maintaining high standards on the shop floor
About You
- Minimum 2 years retail experience required
- A great communicator with a natural flair for building relationships
- Passionate about delivering exceptional customer service
- A team player who is always ready to go the extra mile
- Able to work flexibly, including weekends
Equal Opportunities
Anya Hindmarch is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, gender reassignment, religion or belief, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team
Full Time Luxury Sales Consultant (London Area) employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Luxury Sales Consultant (London Area)
✨Tip Number 1
Familiarise yourself with Anya Hindmarch's brand values and recent campaigns, like the I Am A Plastic Bag initiative. This knowledge will help you connect with the brand's ethos during your interactions.
✨Tip Number 2
Visit The Village store and engage with the products and staff. This hands-on experience will not only enhance your product knowledge but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences where you went above and beyond for a customer. This will highlight your passion for exceptional service.
✨Tip Number 4
Network with current or former employees of Anya Hindmarch on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Full Time Luxury Sales Consultant (London Area)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anya Hindmarch's history, values, and recent initiatives like the I Am A Plastic Bag campaign. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: Emphasise your retail experience, particularly any roles where you provided exceptional customer service or built strong relationships with customers. Use specific examples to illustrate your skills.
Showcase Your Communication Skills: As a Sales Consultant, communication is key. In your application, highlight instances where your communication skills led to positive outcomes, whether in sales or customer interactions.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Mention your ability to work flexibly, your team spirit, and your commitment to high standards, aligning your experiences with the role's requirements.
How to prepare for a job interview at Anya Hindmarch
✨Know the Brand Inside Out
Before your interview, make sure you research Anya Hindmarch thoroughly. Understand their history, values, and recent campaigns like 'I Am A Plastic Bag'. This knowledge will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Sales Consultant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built relationships and resolved issues to demonstrate your commitment to customer satisfaction.
✨Demonstrate Team Spirit
Being a team player is crucial in a retail environment. Be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where teamwork led to achieving sales targets or enhancing the customer experience.
✨Dress the Part
Given that Anya Hindmarch is a luxury brand, your appearance matters. Dress smartly and stylishly for the interview to reflect the brand's aesthetic. This not only shows respect for the company but also gives a glimpse of how you would represent them on the shop floor.