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For Companies At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer experiences.
- Company: Join Anya Hindmarch, a luxury brand known for creativity and sustainability.
- Benefits: Competitive salary, training opportunities, and a vibrant work environment.
- Why this job: Be part of a brand that values innovation and sustainability while driving sales.
- Qualifications: Passion for retail, strong communication skills, and leadership experience.
- Other info: Exciting career growth in a fast-paced, collaborative setting.
The predicted salary is between 28800 - 42000 £ per year.
An exciting opportunity has arisen within the Anya Hindmarch Village for a Retail Supervisor. The Village consists of 6 stores on Pont Street and a flagship store on Sloane Street. The fast-paced environment requires a charismatic Supervisor with a passion for retail and hospitality to ensure that every visitor to the Village or Sloane Street has an incredible customer experience.
We are looking for someone who can support the General Retail Manager with wider retail projects, as well as providing support over rota-ed weekends. Since launching, the Village has been at the heart of our retail activity with the close community of neighbouring stores.
Location: SW1X
Hours: 5 days a week (Monday to Sunday)
SPECIFIC DUTIES
- Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the Head of Retail and General Retail Manager.
- Nurture existing and develop new customer relationships through effective outreach, clienteling, communication channels, and in-person appointments.
- Monitor uniform and presentation standards across the retail team, ensuring alignment with brand expectations.
- Act as a brand ambassador, consistently embodying company values and setting an example for the team.
- Ensure an exceptional customer experience at all times, coaching and supporting the team to uphold sales floor standards.
- Maintain high back-of-house standards, ensuring stockroom organisation, product coding accuracy, and overall stock safety.
- Uphold impeccable product presentation in all stores, following merchandising guidelines and collaborating closely with the VM team.
- Lead and support the team through daily morning meetings, including target setting, performance updates, and clienteling focus.
- Monitor individual performance and provide coaching and training where needed.
- Ensure the team is fully trained in till procedures and in-store operations, with a strong focus on stock integrity and accuracy.
- Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels.
- Assist the General Retail Manager with onboarding and training new starters.
- Oversee and support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day.
- Manage deliveries, stock movement, and transfers, resolving any discrepancies promptly.
- Ensure the shop floor is restocked daily, including product and packaging, in preparation for trading.
- Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times.
- Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers.
- Support additional retail projects as required, including Village Hall activations.
EQUAL OPPORTUNITIES
Anya Hindmarch is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch.
Unfortunately, due to the volume of interest in the role we cannot get back to every applicant; however, we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team
Retail Supervisor in England employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in England
✨Tip Number 1
Get to know the brand inside out! Research Anya Hindmarch's values, sustainability projects, and product lines. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any events related to the brand. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that Retail Supervisor role.
✨Tip Number 3
Practice your customer service skills! Since the role is all about creating exceptional experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to showcase your fit for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Anya Hindmarch team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in England
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing customer experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the specific duties mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anya Hindmarch
✨Know the Brand Inside Out
Before your interview, dive deep into Anya Hindmarch's history, values, and sustainability initiatives. Being able to discuss specific projects like 'I Am A Plastic Bag' will show your genuine interest and alignment with their mission.
✨Showcase Your Customer Experience Skills
Prepare examples of how you've enhanced customer experiences in previous roles. Highlight your ability to nurture relationships and drive sales, as these are key aspects of the Retail Supervisor position.
✨Demonstrate Leadership Qualities
Think of instances where you've led a team or supported colleagues. Be ready to discuss how you can motivate and coach others to maintain high standards, especially in a fast-paced environment like the Village.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how they measure success in customer experience or what upcoming projects might be on the horizon. This shows your enthusiasm and forward-thinking attitude.
