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- Tasks: Support the Ecommerce Manager in managing the Japan website and translating content.
- Company: Join Anya Hindmarch, a luxury brand known for creativity and sustainability since 1987.
- Benefits: Enjoy a dynamic work environment with opportunities for personalisation and creativity.
- Why this job: Be part of a brand that values innovation and customer engagement in a fun, collaborative setting.
- Qualifications: Fluent in Japanese and English with 2+ years in ecommerce; Shopify knowledge is a plus.
- Other info: Anya Hindmarch promotes equal opportunities and welcomes diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. Alongside the beautiful seasonal collections which celebrate leather work and impeccable design, the Anya Hindmarch brand includes Anya Hindmarch Bespoke – a line up of beautifully crafted, personalisable designs; the Labelled collection, which grew from Anya’s obsession with organisation and love of labelling – each piece is designed for a specific purpose; ANYA LIFE, the brands playful home and lifestyle collection, a line up of designs to animate your space; and Anya Hindmarch food, delicious and delectable fare with an Anya twist. The brand has also released two hugely successful knitwear collections in collaboration with Uniqlo.
The Village on Pont Street in London’s Chelsea, opened in 2021, is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. It is a place for the brand to connect with its customers, to engage with projects it cares about and invite in collaborators. So far, The Village Hall has played host to numerous concepts that include a Peanuts stationery store, the cult Ice Cream Project currently open and a Christmas grotto each year for 2500 children. At the Anya Cafe, a selection of drinks, lunch, cakes and afternoon tea are served with a twist of the brand’s trademark humour.
JOB PURPOSE
- Support the Ecommerce Manager and Digital Marketing Manager with the online trading and content management of the Japan market.
KEY RESPONSIBILITIES
- Work with the Ecommerce Manager to trade the Japan website making localised adjustments to improve engagement and drive incremental revenue.
- Work with the Digital Marketing and CRM manager to translate and build weekly emails for the Japan market.
- Manage Japanese translation required for paid search and paid social media
- Play a key role across the end-to-end product lifecycle. Including copy, photography and translating product information to Japanese and managing the product upload process each season, working with the copy, photography and product teams to represent products accurately and commercially.
- Support with daily trade reporting with a focus on Japan, including analysis on revenue, traffic, conversion.
- Weekly product reporting with a focus of Japan highlighting best/low sellers, sell-through and stock availability.
- Support Ecommerce Manager with visual merchandising, search function, and product recommendations across the Japan website and ensure our full product range is discoverable.
- Monitor and communicate the availability of products and imagery for Japan marketing campaigns. Working closely with the Japan team on delivery and stock availability.
- Management of the personalisation tool uploading product in a timely and effective manner.
- Support across the other global sites when required.
KEY SKILLS
- Fluent in Japanese (spoken and written) and English
- 2+ years experience of working in an ecommerce team essential.
- Experience using an ecommerce CMS is essential, knowledge of Shopify would be an advantage.
- Experience using an Email marketing platform and understanding of paid marketing channels
- Solid knowledge of Microsoft Office, with emphasis on Excel skills.
- Strong aptitude for independent technical problem-solving skills as well as a strong creative eye.
- Strong communication skills with the confidence to work cross-departmentally on a regular basis.
- Highly organised with efficient ways of working and a good ability to keep calm under pressure.
- A team player who can focus on the customer experience and expectations.
EQUAL OPPORTUNITIES
Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Ecommerce Coordinator (Japanese Speaking) employer: Anya Hindmarch
Contact Detail:
Anya Hindmarch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Coordinator (Japanese Speaking)
✨Tip Number 1
Familiarise yourself with the Anya Hindmarch brand and its unique offerings. Understanding their luxury products and sustainability initiatives will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Brush up on your Japanese language skills, especially in a business context. Being fluent in both Japanese and English is crucial, so practice translating marketing materials or product descriptions to showcase your proficiency.
✨Tip Number 3
Gain hands-on experience with ecommerce platforms, particularly Shopify. If you haven't used it before, consider setting up a mock store to understand its functionalities, which will be beneficial when discussing your technical skills.
✨Tip Number 4
Network with professionals in the ecommerce and digital marketing fields. Attend relevant events or join online communities to connect with others who may have insights into the role or the company, increasing your chances of landing an interview.
We think you need these skills to ace Ecommerce Coordinator (Japanese Speaking)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anya Hindmarch's brand values, products, and recent initiatives. This will help you tailor your application to reflect their ethos and demonstrate your genuine interest in the company.
Highlight Relevant Experience: Emphasise your 2+ years of experience in ecommerce, particularly any roles that involved working with Japanese markets or translation. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Language Skills: Since fluency in Japanese and English is essential, make sure to highlight your language proficiency clearly. If possible, include examples of how you've used these skills in a professional context, especially in ecommerce or digital marketing.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the key skills and responsibilities mentioned in the job description. Use keywords from the listing to ensure your application stands out and demonstrates that you are a perfect fit for the role.
How to prepare for a job interview at Anya Hindmarch
✨Showcase Your Language Skills
Since the role requires fluency in both Japanese and English, be prepared to demonstrate your language skills during the interview. You might be asked to translate a piece of text or engage in a conversation in Japanese, so practice speaking and writing beforehand.
✨Familiarise Yourself with Ecommerce Platforms
Make sure you have a good understanding of ecommerce content management systems, especially Shopify if possible. Be ready to discuss your previous experience with these platforms and how you've used them to drive sales or improve customer engagement.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your problem-solving skills and be ready to answer questions related to data analysis and reporting. Familiarise yourself with key metrics like conversion rates and traffic analysis, as these will likely come up in discussion.
✨Demonstrate Your Creative Eye
Anya Hindmarch values creativity, so be prepared to discuss how you can contribute to visual merchandising and product presentation. Bring examples of past work that showcase your creative skills and how they positively impacted customer experience.
