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- Tasks: Manage client accounts and ensure top-notch service delivery while learning new digital marketing skills.
- Company: Anuncia is a dynamic PPC agency in Leicester, specialising in Google Ads and helping charities thrive.
- Benefits: Enjoy 32 days of annual leave, flexible hours, and hybrid working options.
- Why this job: Join a supportive team, learn rapidly, and work with diverse clients to make a real impact.
- Qualifications: Previous digital marketing experience is essential; strong communication and problem-solving skills are a must.
- Other info: This role offers dedicated training time and opportunities to work on various projects across the business.
The predicted salary is between 20833 - 25000 £ per year.
We are looking for an outgoing, digitally-savvy individual with previous digital marketing experience to join our operations team and help our clients achieve their goals.
- Salary: £25,000 – £30,000 per year based on experience
- Annual leave: 32 days (24 days + 8 bank holidays)
- 37.5 hours per week with flexible working hours to start earlier or finish later
- Hybrid role: 2x days per week in the office, 3x days remotely
As a Digital Marketing Account Manager, you will:
- Play a crucial role in developing and maintaining relationships with our clients
- Project manage work on our client’s accounts to ensure our high levels of service delivery are consistently maintained every day, week, and month
- Be supported by our Senior Digital Marketing Account Manager and work closely with our PPC specialists as part of a small, dynamic team in Leicester
- Work with a wide range of clients, from scrappy ecommerce brands to large established charities, and everything in between.
What’s in it for you?
- You will be forced to learn new stuff. Dedicated training time on the company dime is a requirement. We also do weekly skill share sessions.
- Expect to learn rapidly. Our team is ambitious and smart. Digital marketing changes daily and we move fast.
- You’ll work with lovely people and clients, most of whom we have worked with for years.
- Build multidisciplinary skills. In a small team, expect to get your hands dirty on projects across the business in sales, marketing, and whatever key project we are working on to drive the business forward.
What are we looking for?
- An individual with some previous experience working in digital, and ideally with freelance or agency experience
- Someone who can show how they’ve helped customers to succeed, solve problems, and has built strong, lasting relationships with them
- Someone who is a forward thinking marketer, with a strong desire to learn, develop their skills, and continue their career in digital marketing.
This job is not for you if:
- You have no previous experience in digital marketing
- You’re not able to explain how the Google Ads auction works
- You don’t like talking to people by phone, on video calls, or in person
- You are unable to work from our office in Leicester 2 days per week
We offer flexible working, with an office based in Leicester city centre at the LCB Depot. Our team works at least 2 days per week in the office.
Who are we?
Anuncia is a specialist pay-per-click (PPC) digital marketing agency based in Leicester. Over the last 7 years we have grown to a team of 5 working with 35+ clients. Our service offering is primarily Google Ads and Microsoft Ads management, and increasingly Meta and LinkedIn Ads management as well. We are experts in Google Analytics 4 and Google Tag Manager.
We work with businesses and charities across a variety of sectors. As a specialist partner, we bring best-in-industry skills and cutting edge knowledge to drive performance.
We are one of a tiny number of specialists in working with charities and non-profits, helping them to maximise value from the Google Ad Grant programme.
We also work with select multi-million pound businesses across ecommerce, IT and travel.
We are a small, dynamic team and we focus on helping both our clients and our staff thrive. We expect our team members to constantly build their skills, learn new things, push out of their comfort zone, and help their teammates.
Details of the role
The best account managers are efficient, problem solvers, and love to help people. Some of the key requirements we’re looking for in this role are:
- An ability to build and sustain strong working relationships with clients, including having difficult conversations and dealing with client challenges.
- A focus on the goals of each client as well as an awareness of Anuncia’s objectives. The successful applicant will have a strategic and commercial mindset.
- An understanding of what our agency offers and a desire to be relentless in reaching, or surpassing, the standards we set.
- Attention to detail. The successful candidate will know what is happening to each account at all times and ensure they are kept on track.
- Taking responsibility for the accounts you manage and always striving to add value wherever possible.
You will be the key point of contact for the accounts you are assigned to, managing projects in an agreed direction, anticipating and reacting to developments, and keeping the right people informed.
In an average week, you would likely be doing most of the following:
- Checking task and project progress for your clients
- Working with our PPC specialists to understand ad performance
- Prioritising account tasks as required
- Email and telephone conversations with clients
- Reviewing account performance and trends
- Monitoring return on investment (ROI) and profitability of accounts
- Checking in with clients for specific requests, questions or updates
- Improving internal project management processes
- Completing training in PPC and digital marketing to broaden your skills
- Preparing client reports (end of month)
In addition, some of your time may be spent on our marketing and business development work:
- Looking for opportunities to upsell other services to existing clients
- Monitoring our website Analytics
- Creating and planning marketing content and campaigns
- Writing proposals
- Managing and optimising the onboarding process for new clients
Skills and experience we’re looking for
- Excellent interpersonal skills
- Great communication skills, both verbal and written
- Excellent telephone manner
- Experience and strong understanding of digital marketing
- Experience working with PPC, be that Google, Microsoft, or any other channel
- Evidence of effective teamwork
- Curiosity and interest in digital marketing and specialisms within it, including (but not limited to) AI, Social, SEO, and omnichannel marketing
- Experience of working as part of a team to pull together multiple marketing channels into a coherent strategy, with defined KPIs
- Good commercial instincts to understand client objectives
- Experience in project management and delivering successful projects
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
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Job function
Sales and Business Development
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Industries
Advertising Services
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Digital Marketing Account Manager employer: Anuncia.co.uk - PPC Specialist Agency
Contact Detail:
Anuncia.co.uk - PPC Specialist Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing, especially PPC. Understanding how Google Ads and Microsoft Ads work will give you an edge during interviews, as you'll be able to discuss strategies and insights confidently.
✨Tip Number 2
Network with professionals in the digital marketing field. Attend local meetups or online webinars to connect with others who might have insights about Anuncia or similar agencies. Building relationships can sometimes lead to referrals or insider tips.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of specific examples from your past experiences where you've successfully managed client relationships or resolved challenges. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Research Anuncia's client base and their approach to digital marketing. Being knowledgeable about their work with charities and e-commerce brands will allow you to tailor your conversations and show genuine interest in their mission during the interview process.
We think you need these skills to ace Digital Marketing Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant digital marketing experience, especially any work with PPC or agency settings. Use keywords from the job description to demonstrate that you meet their specific requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've helped clients succeed in the past and how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since the role requires excellent communication, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated with clients or team members in previous roles.
Demonstrate Your Digital Savvy: Mention any relevant tools or platforms you are familiar with, such as Google Ads, Google Analytics, or social media marketing. This will show that you are not only experienced but also up-to-date with current digital marketing trends.
How to prepare for a job interview at Anuncia.co.uk - PPC Specialist Agency
✨Showcase Your Digital Marketing Knowledge
Be prepared to discuss your previous digital marketing experience in detail. Highlight specific campaigns you've worked on, the strategies you implemented, and the results achieved. This will demonstrate your understanding of the field and your ability to contribute to their team.
✨Demonstrate Relationship-Building Skills
Since the role involves maintaining client relationships, be ready to share examples of how you've successfully built and sustained relationships in the past. Discuss any challenges you faced and how you overcame them, showcasing your interpersonal skills.
✨Understand Their Services
Familiarise yourself with Anuncia's service offerings, particularly in PPC and Google Ads management. Being able to speak knowledgeably about their services will show your genuine interest in the company and the role, making you a more attractive candidate.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your problem-solving abilities. Think of scenarios where you've had to address client issues or project challenges, and be ready to explain your thought process and the outcomes of your actions.
