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For Companies At a Glance
- Tasks: Provide confidential admin support to Members and Council Committees.
- Company: Antrim and Newtownabbey Borough Council, committed to diversity and merit-based hiring.
- Benefits: Competitive pay, part-time hours, and a generous pension contribution.
- Why this job: Join a supportive team and make a difference in local governance.
- Qualifications: Strong administrative skills and ability to meet essential criteria.
- Other info: Flexible work locations with opportunities for future roles.
The predicted salary is between 39152 - 40777 £ per year.
Position Details
- Grade: SO2 (SCP 28-30)
- Pay: £39,152 – £40,777 (pro‑rata for part‑time)
- Employment type: Temporary (part‑time, 30 hours per week for up to one year)
- Location: Interchangeable between Mossley Mill and Antrim Civic Centre
- Additional benefit: 19% employer pension contribution
Main Purpose of the role
To provide a comprehensive confidential administrative service to Members, the Mayor and Council Committees.
Recruitment Process
Applicants must demonstrate how they meet the essential criteria outlined in the specification. Assessment will be based on suitability against the post requirements and the seven competencies identified in the Competence Framework. A reserve list will be maintained for 12 months for future openings. Paper‑free recruitment; all communications are sent to the applicant’s email address.
Key Dates
- Closing date for applications: 23 January 2026 at 12 noon.
- Provisional next stage Shut‑on: week commencing 16 February 2026.
Applicants must be eligible to work in the UK. Antrim and Newtownabbey Borough Council is committed to appointing on merit, seeking candidates from a diverse range of backgrounds.
Member Services Officer in Newtownabbey employer: Antrim and Newtownabbey Borough Council
Contact Detail:
Antrim and Newtownabbey Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Officer in Newtownabbey
✨Tip Number 1
Get to know the Council's values and mission. When you’re preparing for interviews, think about how your skills and experiences align with what they stand for. This will help us show that we’re not just a good fit for the role, but also for the team.
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn. They can give us insider tips about the interview process and what it’s really like to work there. Plus, it shows our genuine interest in the position.
✨Tip Number 3
Practice makes perfect! We should prepare for common interview questions related to member services and the competencies outlined in the job description. Mock interviews with friends or family can help us feel more confident when the real deal comes around.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression. It shows our appreciation for the opportunity and reinforces our enthusiasm for the role. Let’s make sure we stand out!
We think you need these skills to ace Member Services Officer in Newtownabbey
Some tips for your application 🫡
Show Us Your Skills: Make sure to highlight how your skills match the essential criteria in the job description. We want to see what makes you a great fit for the Member Services Officer role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the one we need.
Tailor Your Application: Don’t just send a generic application! Customise it to reflect the specific requirements of the role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Antrim and Newtownabbey Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Member Services Officer. Familiarise yourself with the key competencies outlined in the job description and think about how your skills align with them.
✨Prepare for Competency Questions
Since the assessment will be based on the seven competencies identified in the Competence Framework, prepare specific examples from your past experiences that demonstrate these competencies. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Council
Take some time to learn about Antrim and Newtownabbey Borough Council, its values, and recent initiatives. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the council. This shows that you’re engaged and have thought critically about how you can contribute to their team.
