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- Tasks: Join our Finance team to manage customer accounts and conduct daily collection calls.
- Company: Be part of a new Air & Ocean Freight Forwarding Division in a dynamic work environment.
- Benefits: Enjoy hybrid working options and a full-time permanent contract.
- Why this job: Contribute to team growth while building relationships with customers and stakeholders.
- Qualifications: Experience as a Credit Controller with strong communication skills is essential.
- Other info: This role is based in Dublin, offering a chance to make an impact in finance.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has become available for an experienced Credit Controller within a new Air & Ocean Freight Forwarding Division. The successful candidate will join the Finance & Controlling team and report directly to the Lead Credit Controller for the EMEA region. This role offers a dynamic work environment and the chance to contribute to the growth and development of the team. The ideal candidate will be a seasoned Credit Controller with excellent telephone communication skills and a background in managing high volumes of customer accounts. Strong attention to detail and the ability to build positive relationships with both customers and stakeholders are key qualities sought for this position. Location: Dublin, Hybrid Working Hours: Full-time, 40 hours per week (Monday to Friday) Contract: Permanent Key Responsibilities: Conduct daily collection calls to follow up on unpaid accounts and outstanding balances. Record daily collections activities and maintain detailed documentation. Assess account risk and manage credit limits accordingly. Create and maintain comprehensive credit history files for clients. Review and assess new customer accounts, setting appropriate credit terms and limits. Utilize external credit risk management tools to evaluate the creditworthiness of customers. Investigate and resolve billing disputes or discrepancies. Perform reconciliations of accounts and payments. Respond to credit inquiries from both internal teams and external clients. Identify potential bad debts or financial risks. Ensure timely payments are received from customers and address any payment delays. Collaborate with local Operations teams and shared service centers to resolve customer queries. Review remittance advice for accurate allocation of customer receipts. Generate weekly aging reports and present findings to management. Maintain a high level of attention to detail in all tasks. What We Are Looking For: Experience: At least 3 years of experience in a Credit Control role, with a strong operational focus. Exceptional communication skills, with a proven ability to build and maintain relationships with both internal and external stakeholders at all levels. Desirable Skills: Experience with SAP or Oracle systems is an advantage, though not essential. Previous experience in the Freight Forwarding sector is a plus. Compensation: This organization offers a competitive compensation package, along with opportunities for professional growth in a dynamic international environment. We are committed to hiring and developing the right individuals, fostering personal development in a supportive and flexible workplace culture. To apply, please come back to me with your CV and details of your salary expectations and notice period. TPBN1_UKTJ
Credit Control Specialist employer: Antony James Recruitment Ltd
Contact Detail:
Antony James Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Specialist
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da die Rolle viel telefonischen Kontakt erfordert, solltest du sicherstellen, dass du in der Lage bist, klar und professionell zu kommunizieren. Übe, wie du mit Kunden umgehst und Probleme löst, um einen positiven Eindruck zu hinterlassen.
✨Tip Number 2
Mach dich mit den gängigen Kreditrisikomanagement-Tools vertraut. In dieser Position wirst du externe Tools nutzen, um die Kreditwürdigkeit von Kunden zu bewerten. Zeige dein Wissen über diese Tools in Gesprächen, um zu zeigen, dass du bereit bist, die Verantwortung zu übernehmen.
✨Tip Number 3
Betone deine Fähigkeit, Beziehungen aufzubauen. In der Rolle als Credit Control Specialist ist es wichtig, positive Beziehungen zu Kunden und Stakeholdern zu pflegen. Bereite Beispiele vor, wie du in der Vergangenheit erfolgreich mit schwierigen Kunden umgegangen bist.
✨Tip Number 4
Sei bereit, deine Detailgenauigkeit zu demonstrieren. Da die Position eine sorgfältige Dokumentation und das Management von Konten erfordert, solltest du konkrete Beispiele für deine organisatorischen Fähigkeiten und deine Aufmerksamkeit für Details parat haben.
We think you need these skills to ace Credit Control Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Credit Controller, focusing on your telephone communication skills and your ability to manage high volumes of customer accounts. Use specific examples that demonstrate your attention to detail and relationship-building abilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities listed in the job description, such as conducting collection calls and managing credit limits.
Showcase Relevant Skills: Emphasize your skills in credit risk assessment and dispute resolution. Provide examples of how you have successfully managed customer accounts and resolved billing discrepancies in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no errors. A polished application reflects your attention to detail, which is crucial for a Credit Control Specialist.
How to prepare for a job interview at Antony James Recruitment Ltd
✨Showcase Your Communication Skills
Since excellent telephone communication skills are crucial for this role, be prepared to demonstrate your ability to communicate clearly and effectively. Practice articulating your thoughts and responses to common interview questions, as this will help you convey your ideas confidently.
✨Highlight Your Experience with Customer Accounts
Make sure to discuss your previous experience managing high volumes of customer accounts. Provide specific examples of how you've successfully handled collections, resolved disputes, or built relationships with clients, as this will show your suitability for the position.
✨Emphasize Attention to Detail
Attention to detail is key in credit control. Prepare to discuss instances where your meticulous nature has helped prevent errors or improved processes. This could include maintaining accurate documentation or conducting thorough account assessments.
✨Familiarize Yourself with Credit Risk Management Tools
Since the role involves utilizing external credit risk management tools, it’s beneficial to familiarize yourself with these tools beforehand. Be ready to discuss any relevant experience you have with such tools and how they can aid in evaluating customer creditworthiness.
