At a Glance
- Tasks: Lead and manage a high-end private household team across multiple properties.
- Company: Exclusive family office in London with international reach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Other info: Ideal for those seeking a challenging and rewarding leadership position.
- Why this job: Join a prestigious role that combines leadership with luxury household management.
- Qualifications: Extensive experience in high-end household management and event planning.
The predicted salary is between 59576 - 67000 £ per year.
One of our private clients requires an experienced Chief of Staff to lead the running of their private household staff across multiple properties in the UK and abroad, and to oversee the family office's team of PAs/EAs. This is a senior leadership role suited to someone who combines the highest standards of household management with the ability to lead a support team, manage complex travel, deliver exceptional events, and bring structure and discretion to a busy private office. The role reports to the Managing Director of the family office.
- Create and maintain SOPs for all household staff to guarantee consistent quality across every property.
- Oversee and quality-check all family travel, reviewing and sense-checking itineraries built by the PA team before they are presented to the principals.
- Bring a strong sense of quality, drawing on first-hand knowledge of leading households, hotels and other 5* destinations.
- Plan and deliver top-tier private and family office events to the highest standard.
- Own budgets and timelines for the private households and all events.
- Introduce structure, process and governance to improve efficiency and service standards.
- Extensive experience running complex, high-end private households or estates, with clear progression into broader leadership.
- A strong track record of reviewing and sense-checking high-end travel arrangements before they reach a principal.
- Excellent knowledge of leading hotels and other 5* destinations, ideally with an established personal network.
- Demonstrable experience planning and delivering high-profile private and corporate events.
- Hands-on experience overseeing multiple properties, household teams and external vendors, including refurbishment and maintenance projects.
- Strong project management skills.
- Exceptional judgement, discretion and emotional intelligence, with flexibility around unpredictable hours.
We think you need these skills to ace Chief of Staff (Technology) in City of London
Household Management
Leadership
Travel Management
Event Planning
Budget Management
Process Improvement
Quality Assurance
