Broker Relationship Manager

Drive INSHUR’s growth by building high-value broker partnerships and delivering innovative, tech-driven insurance solutions that redefine the industry. INSHUR is the embedded insurance powerhouse for the on-demand world. We partner with giants like Uber and Amazon to provide fair, data-backed coverage for the modern workforce. We’re 200 people strong across the UK, US, and Netherlands, using AI as a multiplier to stay ahead of the curve.

The role involves driving growth and maintaining partnerships with brokers, supporting INSHUR’s ambitious goals by fostering strong relationships, ensuring FCA compliance, and delivering innovative insurance solutions tailored to our broker network and carrier partners. Working closely with the Director of Insurance and a dynamic team, you will actively contribute to INSHUR’s mission of reinventing insurance while maintaining operational excellence and enhancing partner experiences. We're based in Brighton, with a hybrid working model. You'll come into the office once a week, with the rest of your time working from home and travelling to meet brokers.

What you'll do:

• Deliver channel growth using Claude to support data analysis of broker performance, including Consumer Duty reporting.
• Use Gemini to help streamline preparation for broker meetings, collating data from different sources to give a holistic view of the relationship.

What to expect from the process:

• Screen: A 30-minute call with the Talent team covering the role, your background, and your questions.
• First interview: A 60-minute video call with the Lead Product Underwriter and People Ops Lead, focusing on role and team fit with behavioural and situational questions.
• Case study: An in-person interview at our Brighton office with the Director of Insurance and a key stakeholder, designed to be a two-way conversation.

What we offer:

• Competitive salary, benchmarked to market by location.
• 30 days of holiday annually, plus bank holidays.
• Private healthcare for you and your family, including pre-existing conditions.
• Life insurance at 3x your salary.
• 13 weeks parental leave at full pay for new parents.
• Workplace nursery scheme allowing you to pay fees pre-tax.
• Ride to work scheme.
• Workplace pension scheme to help you save for retirement.
• Flexible working hours to suit your lifestyle.
• £500 annual personal training allowance plus regular learning opportunities.
• £40 monthly wellbeing allowance.
• 24/7 Employee Assistance Program covering you and immediate family members.
• Unlimited AI usage with Claude and Gemini.

Working here:

You’ll do well here if you:

• Move through ambiguity without waiting for a perfect brief.
• Take ownership of outcomes, not just tasks.
• Adapt quickly when priorities shift, and help others do the same.
• Look for ways to improve how things work, not just how to complete them.
• Use tools, data, and colleagues to make better decisions.

This probably isn't the right fit if you:

• Prefer clearly defined processes and a stable, slow-moving environment.
• Are most comfortable staying within the boundaries of your job description.
• Find frequent context-switching draining rather than energising.

INSHUR is committed to building a team where everyone can bring their full self to work. We follow a structured hiring process and train our interview teams to support fairness and reduce bias. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, colour, religion, gender identity or expression, sexual orientation, national origin, disability, or age. This role is advertised as full-time, but we're open to discussing part-time, job-sharing, or other flexible arrangements for the right person. If you need any adjustments during the process, let us know and we'll do our best to accommodate.